South Africa - Report a Crime

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Procedure

Apply In-Person

1. To report a crime in person, the person concerned or victim must visit the nearest Police station.
2. To find the physical address of your nearest police station, click the following link: Link
3. Visit the nearest police station and inform that you want to report a crime. You will be directed to a police official in the Community service centre for an interview.
4. The official will conduct an interview with you and then ask you to complete a complaint statement by about the incident.
5. After completing, you will have to provide the documents requested by the police official to complete the complaint process.
6. Then submit the documents and complaint statement to the official and after completion of required processes, your crime report will be registered in the SAPS Crime Administration System (CAS) at the police station.
7. You will be given a CAS number which must be used for all enquiries regarding the reported criminal case.
8. Then, further proceedings will take place accordingly and the allocated official will inform you about the process.

Apply through phone

1. To report a crime in case of emergency, you can contact your nearest police station or dial 10111 and report the crime without visiting the station.
2. You can find the contact details of the police stations in the following link: Link
3. Find a nearest police station and make a call through your phone and inform that you want to report a crime.
4. The police will attend the crime scene and ask you to complete a compliant statement on their behalf.
5. Then they will obtain any witnesses from you if any. After that the reported crime will be registered in the SAPS Crime Administration System (CAS) and you will be given a CAS number via SMS or telephone.
6. That CAS number will be required to be kept as reference for future enquiries regarding the criminal case.
7. Then, further proceedings will take place accordingly and the allocated official will inform you about the process.

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Required Documents

• Completed complaint statement
• Certified copy of Identity document/passport
• Residential proof
• Any document as an evidence (if any)
• Any supporting document

Office Locations & Contacts

South African Police Service (SAPS) - Head Office
Physical Address : Wachthuis Building
231 Pretorius Street
Pretoria
Postal Address: Private Bag X94
Pretoria
0001
Telephone: +27 (0) 12 393 1000
Website: Contacts link
SAPS Telephone Directory: Link

South African Police Service (SAPS) police stations

Eligibility

• Any person, who is a victim of crime, should approach the nearest police station and report the crime.
• Any anonymous person can also contact the police station and report the crime.

Fees

Reporting a crime is free of charge.

Validity

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e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• After registering the crime incident, a case docket will be opened and completed by the concerned official. The completed case docket is allocated to a police detective who will carry out the investigation.

• The detective in charge of the particular case will complete the investigation and present the docket to the relevant court for prosecution. The detective will keep you informed of any progress including when to attend the court hearings.

Required Information

• Applicant’s details
• Identity document/passport number
• Complaint details
• Crime scene details
• Contact information
• Address information

Need for the Document

It is mandatory to report a crime that happened, to the South African Police Service in order that it is made aware of the violation that happened and for further actions to be taken.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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