Wikiprocedure

Rajasthan - Book Complaint about Incorrect EB Bill

Page Discussion

Advertisement

ProcedureEdit

Apply In-Person:

  1. To book complaint about Incorrect EB Bill in Rajasthan, the applicant has to approach the Electricity Department office or Energy Department. contact link or contact link.
  2. Applicant should go to Electricity Department. Meet the executive who is meant for taking complaints and applicant can get their application form for incorrect EB Bill.
  3. Follow their guidelines to record your complaint.
  4. Applicant must make sure to carry all necessary documents that are mentioned under “Required Documents” section of this page. (Both photocopies and originals)
  5. The Applicant will be provided with acknowledgement for the received complaint.
  6. This request will be processed by the respective authority.
  7. After the complaint is submitted, technician will check your EB meter to find out the reason for the incorrect EB bill.
  8. A technician will visit the premises as per the address mentioned in the application.
  9. He will check the meter for the fault. If the problem is persistent, the electricity meter will be removed. Then the electricity meter will be sent to department lab for checking.
  10. Applicant shall wait till the mentioned period to get the meter or can get new electricity meter based on the department’s decision.
  11. The fees and payment depends on the respective electricity board and respective state.
  12. Generally, the processing time for this procedure takes 15-30 days.
  13. Please follow the department notification to get the electricity meter fixed.



Apply Through CSC

  1. To Book Complaint about Incorrect EB Bill, the applicant has to approach respective “CSC” centre link
    • NOTE: The applicant has to select state, district and block name from the drop-down menu, or the applicant has to click on their respective district to find nearby centres.
  2. Please visit the centre and consult with the centre operator for your requirement.
  3. If the operator issues an application form, then collect it and pay the requisite fee. Please complete the application form.
  4. Now, submit the completed application along with the required documents as per the “Required Documents” section of this page. It is advised to take the documents in original to the kiosk for scanning purposes.
  5. The operator will process the application online. On successful submission, the applicant will receive an application number as acknowledgement. The applicant will also get a transaction number as a text message on their registered mobile number.
  6. Applicant has to make necessary payment as centre operator quotes and don’t forget to take the receipt.
  7. This application will be forwarded to the respective department for further processing.
  8. ”SMS” triggered update on application status will be sent to the applicant’s mobile. Please keep track of the notification.
  9. The submitted application will be processed by the department. A designated authority (supply officer) will verify the submitted documents and inspect the area of the applicant to clarify the applicant’s details.
  10. Based on the outcome of the above-mentioned steps and other internal processing, the designated issuing authority will decide on the issuance of the Certificate.
  11. The status, viz. Approval or Rejection will be conveyed to the applicant through an “SMS” or applicable norms.


Advertisement

Required DocumentsEdit

  • Copy of card issued by electricity meter.
  • Previous bill original copy.
  • Current bill original copy.
  • Photo of latest meter reading captured through your mobile (some officers would like to see it).
  • Complaint letter regarding the error in meter you are complaining.
  • Aadhar card copy.



Office Locations & ContactsEdit

Rajasthan Electricity Regulatory Commission
Vidhyut Viniyamak Bhawan,
Sahakar Marg,Near State Motor Garage,
Jaipur - 302001
Rajasthan, India
Phone: 2741181, 2741016
Fax: 2741018
Email : [email protected]
Address

Jaipur Vidyut Vitran Nigam Ltd
Vidyut Bhawan,
Jyoti Nagar,
Jaipur - 302005
Rajasthan, India
Phone: 91-141-2747017
Email : [email protected]
Address Link

Ajmer Vidyut Vitran Nigam Ltd
Vidyut Bhawan, Makarwali Rd,
Panchsheel Nagar,
Ajmer - 305004
Rajasthan, India
Phone: 1800 180 6565
Email : [email protected]
Address Link

Jodhpur Vidyut Vitran Nigam Ltd
New Power House, Industrial Area
Jodhpur-342003 ,
Rajasthan, India
Phone: 0291-2651200
Email : [email protected]
Address Link

EligibilityEdit

  • Active consumers whose electricity meter bill is incorrect are eligible to apply for this compliant procedure.



FeesEdit

  • The fees and payment depends on the respective electricity board and respective state.



ValidityEdit

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever


Documents to UseEdit

Please attach documents that can be used by people. e.g. links



Sample DocumentsEdit

Please attach sample completed documents that would help other people.



Processing TimeEdit

  • This process will take minimum of 15 days.



Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.



InstructionsEdit

  • If you have identified or felt that the electricity bill is incorrect, the first thing that you should do is inform your electricity distribution company. If you wish to verify the accuracy of the meter then you need to submit an application to the electricity distribution company.



Required InformationEdit

  • Name of the complainant.
  • Consumer number.
  • Residential address (proof)
  • Contact number
  • Complain centre
  • Pin code number
  • City of the complainant
  • Explain complain



Need for the DocumentEdit

  • Lodging complaint against his/her electricity provider in case of incorrect electricity bill will help he/she replace or check his/her meter and have it to function well again. Thus the electricity bill will be right for applicant.



Information which might helpEdit

  • Electricity meters are required to register the energy consumed within an acceptable degree of accuracy. Any significant error in the registered energy can represent a loss to the electricity supplier, or the consumer being over billed.




Other uses of the Document/CertificateEdit

Please explain what other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External LinksEdit



OthersEdit

More information which might help people.



Retrieved from "https://www.wikiprocedure.com/index.php?title=Rajasthan_-_Book_Complaint_about_Incorrect_EB_Bill&oldid=34006"