New Delhi - Report about Repair of Normal Hand Pump

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Procedure

Apply In-Person:

1. To report about repair of normal hand pump, you should visit the allocated Delhi Jal Board Department. Contacts
2. The applicant must write a complaint letter stating the repair of the hand pump in your locality.
3. Make sure that you have all the documents that are mentioned in the "Required Documents" sections of this page.
4. The complaint letter should be submitted to the concerned authorities in the Delhi Jal Board Department.
5. After giving the complaint letter, they will provide you the Acknowledgement Slip.
6. You have to keep those details safe for future verification and reference purposes.
7. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Online:

1. The applicant can report the repair of Normal hand pump on online on the official website Portal
2. If you are a New User, you have to Register with details such as;
   • K NO
   • Mobile No
   • Email ID
3. After creating the Consumer account, you have to Login using the “User ID and Password”.
4. After entering the Complaint details, you have to submit the complaint by selecting “Submit” option.
5. You will receive “File Number” in the pop-up menu immediately after submitting the complaint.
6. You have to keep those details safe for future verification and reference purposes.
7. You can track your complaint in the "Track Application Status" option by giving the “File Number”. Online Portal
8. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Phone Number:

1. The applicant can complaint about the Hand Pump Repair through the Phone Number provided by the State government.
   • Toll Free Number – 1916/1800-1171-118
2. You will receive the “Complaint Number” after making complaints over the phone call.
3. You have to keep those details safe for future verification and reference purposes.
4. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

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Required Documents

The documents required are

• Identity Proof such as
  • Aadhar Card
  • Voter ID
  • PAN card
  • Ration Card

Office Locations & Contacts

DELHI JAL BOARD (HQ)
Public Relations Office
Room No.306, 3rd Floor
Varunalaya Ph-II,
Jhandewalan, Karol Bagh,
New Delhi-110005.
Phone Number:  23538495, 23634469, 23513073, 23527679
WhatsApp No: 9650291021
Email: [email protected]
Address link
Contacts link
Contacts link

Eligibility

The applicant can report the repair about the hand pump if they reside at the address mentioned in the application.

Fees

The fee for this procedure has to be paid as per the authority's request.

Validity

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. E.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

Please explain processing time taken in obtaining the document/certificate.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

Required Information

• K NO
• Mobile No
• Email ID

Need for the Document

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.

Information which might help

For other Water related services, always refer to the Delhi Jal Board’s official website linked here.
Contacts

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
E.g. Birth Certificate can be used as proof of identity.

External Links

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Others

More information which might help people.