New Delhi - Report Theft or Misuse of Power

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Procedure

Through Phone call:
To complaint about electricity theft, dial 3999 9707 and press 6.

Apply In-Person:

1. To lodge complaint against the theft of power/electricity, applicant has to approach the concerned officer in the Electricity board of their area.
2. Link for contact: contact and contact.
3. Applicant has to write a letter to the officer regarding the electricity theft happened in their premises.
4. Include all the details of the suspect like personal details, address, meter number and the area of suspect. Also provide informant details like name, valid mobile number and Email in the letter along with the complaint description.
5. Submit the letter to the officer with necessary identity proof and supporting documents.
6. Make sure you have all the necessary documents mentioned in the “Required documents” section below.
7. Now the officer will conduct an inspection in the suspect’s premises regarding the use of power in an unauthorized manner or theft of power.
8. In case of any illegal activities identified, respective officer will file a complaint against the suspect.
9. After the filing of complaint against the suspect, then the procedure of investigation is executed.
10. An assessing officer will conduct an inspection in the suspect’s place and calculate the duration of the unauthorized use of electricity. If the officer is not able to calculate the duration of power theft, then the time period will be taken as 12 months.
11. Depending on the mode of theft, officer will ask the suspect to pay the penalty/fine or confinement for the period of maximum 3years.
    

Note: Between the time of sunset and sunrise, no inspection should be conducted without the presence of adult male member in the occupying premises.

Apply Online through BSES app: - New Delhi Report Theft or Misuse of Power Online with Images

1. To lodge your complaint through BSES app, download the app from the following link: BSES Complaint
2. After installing the app, register yourself into the BSES app using the consumer number and mobile number.
3. Now look for “Complaint Registration” option and submit your complaint.

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Required Documents

• Identity proof of the informant
• Electricity card
• Address proof
• Proof for the payment of EB bill

Office Locations & Contacts

BSES Rajdhani Power Limited, :
BSES Bhawan,
Behind Nehru Place Bus Terminal, Nehru Place,
New Delhi-110019
Link for contact: contact.

BSES Yamuna Power Limited,
Shakti kiran building, Karkardooma, Delhi – 110032.
Link for contact: contact.

Eligibility

Applicant who is facing issues like electricity theft or applicant having valid information about the electricity theft happening can report it.

Fees

It depends on the electricity board.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

It depends on the verification process.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• According to the Section 152, a person who has committed the offence of Theft of Electricity, can give a sum of money by way of compounding of the offence to any officer who is authorised to collect that sum of money.
• Industrial Service – INR 20,000
• Commercial Service – INR 10,000
• Agricultural Service – INR 2000
• Other Service – INR 4000

Required Information

Suspect details:

• Name
• Address
• Meter number
• Mode of theft
  

Informant details:

• Name
• Contact details
• Complete address

Need for the Document

• If you get excess amount of electricity bill, then you should report to the respective officer in the electricity board.
• It is necessary to complaint about electricity theft or misuse. Because it leads to electrical shock, fires and explosions.
• Electricity theft is an illegal and punishable offence.

Information which might help

• Theft of electricity means using unauthorised underground connections, tampering meter, using damaged meter and usage of electricity for illegal means.
• Conditions for punishment and fine:
  • The Usage which equals to or is less than 10 kilowatts, the fine imposed shall be equal to the three times of the financial gain due to the theft of electricity at the first time. During second time, the fine shall be equal to six times of the financial gain due to the theft of electricity.
  • The Usage which is of more than 10 kilowatts for the first time, then the fine amount will be 3 times of the financial gain due to theft of electricity
  • The Usage which is of more than 10 kilowatts for the second time, then the fine amount will be 6 times of the financial gain and confinement for atleast 6months to 5 years, due to theft of electricity
  • At the worst case, power supply will be cancelled for the period of 6 months to 2 years.

Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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