New Delhi - Complaint about Faulty Electricity Meter
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ProcedureEdit
Apply In-Person:
- Approach the Power Department of NCT of New Delhi to register your complaint regarding the faulty electricity meter.
- Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
- Record the complaint according to the office guidelines.
- Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
- The request will be taken care of by the respective authority.
- A technician will visit on the address mentioned in the application to inspect the electricity meter.
- If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
- The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
- The consumer must follow the department notice and regulations to get the electricity meter fixed.
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Required DocumentsEdit
- Copy and original of the payment receipt of last electricity bill
- Copy of card issued by electricity board
- Photo of the consumer/applicant
- Scan Aadhaar card
Office Locations & ContactsEdit
Palika Kendra, Sansad marg,
New Delhi – 110001
(NDMC Head Office)Palika Kendra
Parliament Street, New Delhi-110001
24/7 Helpline (Toll Free) : 1533
Exchange No. PABX : 41501354 - 60
Contact link: Link, Link
EligibilityEdit
Consumers whose meter are damaged and show fault readings can apply for this complaint.
FeesEdit
The fees and payment depends on the respective electricity board and respective state.
ValidityEdit
Explain the time until which the certificate/document is valid. e.g. Birth Certificate Valid Forever
Documents to UseEdit
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Sample DocumentsEdit
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Processing TimeEdit
The process takes up to 1 month of time or more.
Related VideosEdit
Videos explaining the procedure or to fill the applications. Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. Please remove the '&' inside the tags during implementation. Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, sevenload, viddler, vimeo, youku, youtube width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed. e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
InstructionsEdit
Please provide other instructions related to the certificate/documents. e.g. The state office holds birth records since january 1908.
Required InformationEdit
- Consumer number
- Consumer ID
- Email Id
- Address
- Complaint description
Need for the DocumentEdit
Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.
Information which might helpEdit
Enter other informations which might help.
Other uses of the Document/CertificateEdit
Please explain what are other uses of obtaining this document/certificate. e.g. Birth Certificate can be used as proof of identity.
External LinksEdit
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OthersEdit
More information which might help people.