Mizoram - Complaint about Quality of Water (Residential)

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Procedure

Apply In-Person

1. A person desirous of making a complaint about water quality in Mizoram must visit the concerned Mizoram Public Health Engineering Department office in the district. Click on the following link to find the address of each district link
2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue.
3. Attach documents or pictures of proof, if any.
4. Duly sign the letter and submit it along with proof (if any) to the officer incharge in the Mizoram Public Health Engineering Department office.
5. No fee is required for this procedure.
6. The time limit for each complaint varies according to the credibility and importance of the complaint.
7. Any step taken towards the complaint will be notified via Email/SMS/Letter.
   

Apply Online

1. A person desirous of making a complaint about water quality in Mizoram must visit the Mizoram Public Health Engineering Department website: link
2. On the homepage, click on the “Grievance Redressal” option under the “About Us” button on the menu.
3. On the next page, click on the “Click Here to Open Web Portal” option.
4. A new page with two boxes will appear. Click on the box which reads, “New Complaint.”
5. On the e-form, enter your name, contact details, category of complaint and District details.
6. Attach any document (if available).
7. Fill in the complaint in detail in the box provided and click on the “Submit” button.
8. A receipt with complaint number will be generated.
9. Revisit the website to track the status of complaint: -link
10. On the homepage, click on the “Grievance Redressal” option under the “About Us” button on the menu.
11. On the next page, click on the “Click Here to Open Web Portal” option.
12. A new page with two boxes will appear. Click on the box which reads, “Track Complaint.”
13. Enter the complaint number and click the “Track Status” button.
14. Any step taken towards the complaint will be notified via Email/SMS/Letter.
    

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Required Documents

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.

Office Locations & Contacts

Address
Public Health Engineering Department
Near Tennis Court,
Khatla,
Aizawl
Phone: (0389) - 2322244
Email: [email protected]
Website link
Click on the following link to find the address of each district: link

Eligibility

Anyone with a valid complaint about water pollution in the residential area can apply.

Fees

No fee is required to register a complaint.

Validity

A complaint is valid until the authorities carry out the necessary solutions.

Documents to Use

Please attach documents that people can use. e.g., links

Sample Documents

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Processing Time

The time limit for each complaint varies according to the credibility and importance of the complaint.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
For example, website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be 
obtained from the URL of the webpage where the video is displayed
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.

Required Information

A list of details required to be added to the complaint:

• Name
• E-mail
• Problem duration
• Contact details
• Address
• District/Taluk/Village
• Type of Pollution
• Complaint details
• Ward Number
  

Need for the Document

This procedure needs to be done to solve water pollution issues in residential areas.

Information which might help

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Other uses of the Document/Certificate

Please explain what other uses are of obtaining this document/certificate.
e.g., a Birth Certificate can be used as proof of identity.

External Links

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Others

More Information which might help people.