Lakshadweep - Raise request for Shifting Electric Transformer

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Procedure

This procedure explains various ways to raise a request for the shifting of the electric transformer.
Apply In-Person:

1. To apply In-Person, you should visit the allocated EB office for your location. You can find the office location and contact details in the “PowerLak” website. Location and Contacts
2. While applying In-Person, the consumer should obtain the application from the authorities in the office.
3. You can also write the request letter mentioning the reasons for the shifting the electric transformer.
4. Make sure you have all the documents mentioned in the “Required Documents” section.
5. The request letter/Complaint form and the required documents should be submitted to the officials in the Electricity Board such as ASSISTANT ENGINEER (AE) or JUNIOR ENGINEER (JE).
6. The authorities will go through the application form and provide an estimate of the amount to be paid to the Electricity Board.
7. The estimated amount has to be paid in the Demand Draft (DD).
8. After giving the form, they will provide you the Complaint Number and the payment slip with the “Acknowledgement of Complaint” form.
9. You have to keep those details safe for future verification and reference purposes.
   

Apply Online:

1. You can raise a request for a shift of the electric transformer in the official “PowerLak” Website Address
2. You have to select the “Register Complaints” menu from the main webpage.
3. It will take you to the Complaint Registration page.
4. In that, you have enter the details such as,
   • Choose the Island
   • Consumer Code
   • Name of the Complaint
   • Location
   • Complaint (select the type from drop-down menu)
   • Complaint Date and Time (Auto-generated)
   • Captcha Code (shown in the box)
5. After entering the details, you have to submit the registration by selecting “File the Complaint” button.
6. If you are a registered user, you have to follow the same steps by “signing in” using the “User-Id and Password” from the “Customer Login” page from the main page. Registered User sign-in page
7. You will receive the Complaint Reference Number post submitting the complaint.
8. You have to save these details for future verification and reference purposes.
   

Apply through Consumer care:

• You can raise your request for the shifting of the electric transformer through the Consumer care Number - 04896-263709.

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Required Documents

• Consumer service number
• Recently paid "Electricity bill"
• Date of the complaint made Online
• Date of Payment (if paid any)
• Address details (where the shifting has to be made)
• Consumer service number
• Complaint details

Office Locations & Contacts

Head Office:
Executive Engineer,
Divisional Office,Lakshadweep Electricity Department,Kavaratti Island,UT of Lakshadweep,Pin code – 682555.
Email Id- [email protected]
Here is the list of all the sub-division office locations and contact of Lakshadweep.
Contact link

Eligibility

To request a shift in the transformer, the eligibility criteria are:

• You should have an electricity connection in the mentioned location/sub-division.
• You should be residing in the mentioned area for “shifting the electric transformer.”

Fees

The approximate fee structure for the shifting of the electric transformer by the Lakshadweep Electricity Board is,

• Shifting of poles on consumer request- Rs.1500
• Meter shifting charges (within the premises on consumer request) - Rs.1000

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Here is the CGRF document to be used:
Application Form

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time is depended on the location, wiring, and power supply details of the particular transformer/pole that needs to be shifted.
• The authorities of the local Electricity board will take a survey and give the estimated processing time for the shifting.

Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
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sevenload, viddler, vimeo, youku, youtube
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Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

The list of details required for raising request for the shift of electric transformer in your locality are:

• Consumer service number
• Registered User-Id and Password
• Recently paid Electricity Bill
• Payment details( Demand Draft of the anticipated amount said by the officials)
• Additional documents mentioned by the officials while applying In-Person.
  

Need for the Document

To shift the electric transformer in your mentioned locality, a registered Complaint ID is required to take the necessary steps.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

For more details regarding the Electricity related services, always refer to the official Lakshadweep Electricity Board website linked here.
Website Link

Others

If your complaints are not satisfactory or unaddressed, you can lodge your complaint in the CGRF forum.

Consumer Grievances Redressal Forum
Department of Electricity
U T of Lakshadweep
1st Floor, Electrical Sub Division
Near Power house, Kavaratti-682555
Lnadline Number- 04896-262616
Email- [email protected]

Adv. K.K
Chairperson
Phone Number: +919961848808

Smt. Sunidha Ismail K.R.B
Member
Phone Number: +919496196167
CGRF Address Link