Kerala - Renew Tour Operator Or Travel Agent License

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Procedure

Apply In-Person:

1. To renew Tour Operator Certificate, applicant has to visit the Kerala Tourism Development Corporation.
2. For Kerala Tourism Development Corporation Office contact click here: Kerala Tourism
3. Applicant has to visit the Kerala Tourism Development Corporation and obtain the application form from the respective officer.
4. Now complete the form with necessary information and make sure you have all the documents in hand that are listed under the “Required Documents” section of this page.
5. After filling the form, attach the documents mentioned in the required documents section below with the completed application form.
6. Check the application form and then submit it to the Deputy Director (Marketing) in Kerala Tourism Development Corporation office address mentioned in the office locations & contacts section below.
7. Now the authorities will verify your application and validate the submitted documents.
8. KTDC authorities will inspect the facilities that are related to the touring company and if they are satisfied with the standards followed the authorities will provide a franchise permission.
9. The applicant will be later requested to collect the Renewed Tour Operator License on a specified date.

Apply through Centres:

1. To apply through centres, the applicant has to visit the respective “CSC” centre. Please tap on the following link to locate the centre according to the respective district: link.
2. Make sure to have the documents that are listed under the “Required Documents” section of this page.
3. It is advised to take the documents in original to the kiosk for scanning purposes.
4. The operator will process the application online.
5. On successful submission, the applicant will receive an application number as acknowledgement.
6. The status, viz. Approval or Rejection if any, will be conveyed to the applicant through an SMS.
7. If verified, the license will be hand delivered or sent through post to the address mentioned while applying in a stipulated period of time.

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Required Documents

• Copy of the firm registration certificate or trade license.
• Copy of tour operator certificate.
• PAN card.
• Proof of bank account in the name of firm.
• Registered copy of the professional tax with commercial department.
• GST
• Service tax number
• Aadhaar card.

Office Locations & Contacts

Kerala Tourism Development Corporation:
Department of Tourism,
Park View, Thiruvananthapuram,
Kerala, India - 695033
Phone: +91-471-2321132/ +91-471-2322279
Email: [email protected]

Eligibility

• Applicant who is having the certificate of registration as a tour operator can apply for renewal.
• Tourist operator who doesn’t have any criminal records or negative feedback can apply.
• Tourist operator who achieved the sales target in the previous year of service.
• Applicant has to renew the license one month before the expiry period.

Fees

The applicant will be required to pay a non-refundable fee of Rs.6500/- (Rupees Six Thousand Five Hundred only) for head office and Rs.3500/-(Rupees Three Thousand five hundred only) for each branch while applying for the renewal.

Validity

The Renewed license shall be granted for two years.

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• The approved applicant would have option to book KTDC hotels and KTDC package tours through online, on provide user credentials.
• It is statutory for the applicant to display details of various KTDC offered packages, list of hotel and also about L.T.C facilities available for KTDC operated tours.
• The agency must maintain in its office premises all the maps and reference material concerning the particular activities it desires to pursue as business.
• All cancellation and postponement should be done through online and charges are as per the KTDC policy.

Required Information

• Name of the Tour Operator
• Contact number
• Company name
• E mail ID
• PAN number
• Service Tax number.

Need for the Document

• Tour operator must be registered to avail concessions and incentives from the state and central government.

Information which might help

• The approved applicant should do the minimum sales target per year. Falling to achieve the target for consecutive years, applicant should be disqualified resulting in termination.
• Separate application with fee shall be submitted for the accreditation and renewal of the Head Office as well as each Branch Office.
• Tour operator is one who makes arrangements for transport, accommodation, entertainment and other tourism related activities.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Guidelines for Your operator

Others

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