Kenya - Obtain Milk Processor License

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Procedure

For New Projects

1. Before construction of the milk processing plant and layout of equipment commences, ensure that you have obtained all necessary legal approvals are obtained. These approvals include:
   

   (i). Approval from National Environmental Management Authority (NEMA)
   

   (ii). Survey Plan from survey Kenya
   

   (iii).architectural plans
   

   (iv). Structural plans
   

   (v). Ownership documents
   

   (vi). Building permit
   

   (vii).project registration with the National Construction Authority
   

2. Submit copies of the necessary approval documents to the Kenya Dairy Board to get an Assurance Letter. An Assurance Letter is issued on APPLICATION to KDB in order to provide a framework for license issuance upon completion of project
   

   • Seek regular advisory services from KDB’s Compliance Officers as construction and equipment layout goes on
     

3. On completion of construction of the milk processing plant, contact the nearest KDB office for a preliminary inspection of plant.
   

   • Where areas of non-compliances are identified from the inspections, improvements should be undertaken to the construction so that everything is up to par.
     

4. If everything is in order, you can move on to the next step and make your application for license online.
   

   (a) Visit the Kenya Dairy Board Licensing Portal to make your application for licensing and pay the requisite application fees
   

   (b) If you are not registered , fill in the required information which include
   

   (i). Business details
   

   (ii).Applicant details; to register.
   

   (c) After registration, log in to your online account and make a payment for application for inspection. The application fees is Ksh. 600
   

5. This will be followed by an inspection of the premises and if successful, you are required to pay the requisite license fees. This you can do by logging into your Kenya Dairy Board Licensing Portal dashboard
   
6. Once payment is made the license will be processed within fourteen days and it can be downloaded from your online dashboard.
   
7. The license has a validity period of one year and you can start operations immediately.
   
8. Pay monthly cess and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)
   
   

For Existing Projects

• For operational establishments in milk processing or cooling, the following steps should be followed:
  

1. Contact the nearest KDB office for preliminary inspection of premises. This should be undertaken at least two months before expiry of current license. (Where areas of non-compliances are identified, improvements should be undertaken)
   
2. Apply online for licensing and pay the requisite application fees
   
3. Inspection of premised is conducted. If successful, the client pays the requisite license fees
   
4. License is processed and issued for a period of one year
   
5. Continue with operations and pay monthly cess and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)
   
   

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Required Documents

1. Medically certificate for Milk Handling Personnel
   
2. Pin Certificate
   
3. Copy of ID card/ Passport
   
4. Business registration certificate
   
5. Proof of pasteurization
   
6. Approval from National Environmental Management Authority (NEMA)
   
7. Survey Plan from survey Kenya
   
8. Architectural plans
   
9. Structural plans
   
10. Ownership documents
    
11. Building permit
    
12. Project Registration with the National Construction Authority
    
13. An Assurance Letter from Kenya Dairy Board
    
    

Office Locations & Contacts

Kenya Dairy Board - Head Office
Address: Social Security House, Block A, Eastern Wing, 10th Floor,
Bishop Road, Nairobi Kenya.
P.O Box 30406-00100 Nairobi.
Phone: (020)3569377/341302
Mobile: 0722573432 / 0733521438
Email: [email protected]
Web: Kenya Dairy Board Regional Contacts

KDB Portal:Link

Ministry of Agriculture Livestock Fisheries and Cooperatives - Head Office
Cathedral Road,Nairobi
P. O. Box 30028-00100 Kenya
E-mail: [email protected]
Telephone: +254-20-2718870
Hotline: 0800724891
Website: Website Contacts

Eligibility

1. A milk processing license is issued to Premises processing above 5,000 litres per day
   
2. A milk processing premises should comply with the laid out hygienic and operational requirements. This include compliance in the following areas among others;
   

• Premises: should be properly located, designed, ventilated, lighted and protected from contamination
  
• Equipment – Equipment, piping, accessories and other contact surfaces coming into contact with milk and milk products should be easy to clean and sanitize, corrosion resistant and made from food grade material
  
• Personnel: Milk handling personnel should be clean and well-groomed, properly attired and medically certified
  
• Record keeping: Quality records should be maintain and updated
  
• Waste management: Effluent and other solid wastes should be managed in accordance with regulations
  
• Utilities: Adequate supply of potable water and other essential utilities depending on type of operation
  
• Management: Premises should be managed by a qualified supervisor or manager
  
• Operations: Recommended processing schedules should be followed e.g. pasteurization temperatures and time controls
  
• Rodent and vermin control: Premises should be protected against invasion by flies, rodents, birds and other vermin
  
  

Fees

• Annual license fees Ksh 25,000
  
• Application fees Ksh 600
  
  

Validity

• The validity period is one year
  
• However non-compliance can lead to suspension of permit
  
  

Documents to Use

• Applications are done online
  
• Other application documents are provided by the Kenya Dairy Board
  
  

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time is 14 days.
  
  

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Instructions

1. Ensure necessary legal approvals are obtained before construction or layout of equipment commences
   
2. An Assurance Letter is obtained from KDB. This is issued upon submission of copies of the design of the proposed plant and the necessary approvals (NEMA, County Government etc.)
   
3. Seek regular advisory services from KDB’s Compliance Officers as construction and equipment layout goes on
   
4. On completion, contact the nearest KDB office for a preliminary inspection of plant (Where areas of non-compliances are identified, improvements should be undertaken)
   
5. Apply online for licensing and pay the requisite application fees
   
6. Inspection of premised is conducted. If successful, the client pays the requisite license fees
   
7. License is processed and issued for a period of one year
   
8. Start operations and pay monthly cess and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)
   
   

Required Information

1. Name of applicant (individual or firm)
   
2. Physical and postal address of applicant.
   
3. Telephone number
   
4. Nature of dairy produce
   
5. Quantity sold per day
   
6. Nature of sale (retail/ whole sale)
   
7. Area of operation
   
8. Period of operation
   
9. Full name of business
   
10. Physical and postal address of business
    
11. Email address of business
    
    

Need for the Document

• Licensing of milk processing is an important activity in regulation of the dairy industry. It facilitates regular inspection of such premises to ensure compliance to milk quality and safety requirements.
  
• In Kenya no person is allowed to carry out milk processing without a valid milk processing license.
  
  

Information which might help

• Milk dealers are required to obtain relevant licenses and permits from Kenya Dairy Board.
  
• Premises dealing with milk and milk products are first inspected to establish compliance to milk quality and safety requirements prior to licensing.
  
• Routine inspections are subsequently conducted to monitor continued compliance.
  
• Non compliances may lead to suspension of license.
  
  

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

• Dairy Industry Act
  
  

Others

• The Board may refuse to issue a new license or may suspend or cancel an existing license if the Board is satisfied that:
  

1. the producers standards of performance are unsatisfactory;
   
2. the issue is not, or the suspension or cancellation, is in the interest of other producers and of consumers;
   
3. the conditions of a license have not been fulfilled;
   
4. the applicant or licensee has failed to remit, within the prescribed period, any cess due by the applicant or licensee to the Board; or
   
5. the applicant or licensee has not paid dairy farmers for milk delivered to the applicant or licensee.