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Kenya - Apply for a Tax Return

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Apply Online

  1. To apply for Tax Returns, the applicant should file his/her returns through the KRA iTax Portal via this iTax Portal.
  2. On the portal, the applicant will be required to enter his/her Personal Identification Number (PIN) and click on the “Continue” button to go to the log-in page. Note that to complete the login process, the applicant must have a KRA Personal Identification Number (PIN). Kindly refer to “Kenya - Apply for KRA PIN” if you wish to apply for the KRA PIN.
  3. On the login page, the applicant should enter his/her iTax password and provide the security stamp math solution and then click on the “login” button to login into the iTax portal.
  4. Once logged in, move the cursor to point at the “Returns” dropdown menu on the information bar and then select “File Return” to go to the e-Returns page.
  5. On the e-Returns page, the applicant will find his/her taxpayer details and the applicant will be required to select his/her tax obligation by opening the tax obligation drop-down menu and then selecting the type of obligation the applicant wishes to apply for. For the case of Kenyan residents who are employed the applicant should select this option “ Income Tax -Resident Individual”.
  6. Upon selecting the type Tax Obligation, the applicant should click on the “Next” button to go to the Income Tax - Resident Individual Form page.
  7. Read the steps provided then download the Income Tax - Resident Individual Form either in Exel sheet or ODS.
  8. Once the form is downloaded, find the form in the downloads file of your computer and open it, the Income Tax - Resident Individual Form will be saved as “IT1_Individual_Resident_Return_XLS” and it will be in a WinRAR Zip file.
  9. Unzip the file access the Income Tax - Resident Individual form in excel sheet and open the form. Note that to complete filling the form, the applicant will have to enable “Macro” in his/her computer.
  10. Then the applicant should file all the mandatory fields of the form. Please refer to the KRA guideline on how to complete the Income Tax - Resident Individual form under the “Information which might help” section below.
  11. Once the form is completed and validated, the applicant should go back to his/her iTax account under the “Kenya - Filing KRA Individual Tax Returns” to upload the file of the filled-in Income Tax - Resident Individual Form.
  12. The applicant should select the return period of the year being applied for example 01/01/2022.
  13. Then the applicant should upload the form (the complete “IT1_Individual_Resident_Return_XLS” form) saved in a zip file.
  14. Once the file is successfully uploaded, the applicant should agree to the provided Terms and Conditions by clicking the check box.
  15. Then click on the “Submit” button and the applicant will be asked if he/she wants to upload the form.
  16. Click on the “Ok” button and the system will direct the applicant to the Returns page.
  17. On this page, the applicant will be informed that the return was submitted successfully and the applicant will also be provided with the Acknowledgment number.
  18. Then download the returns receipt by clicking on the “Download Returns Receipt” hyperlink. Note that the returns receipt will also be sent to the applicant’s email address.


Required Documents[edit]

  • P9 form from. (for employed applicants)

Office Locations & Contacts[edit]

Kenya Revenue Authority- Head Office
Times Tower, 19th Floor,
Haile Selassie Avenue
P.O. Box 30742
Nairobi, Kenya.
Tel. 310900, 2813068 , 2813160 , 2812011.
Fax: 253532,240929 ,315987
Email: [email protected]
Website: Kenya Revenue Authority website

KRA Desk - Huduma Center Huduma Center Locations

i - Tax Protal i-Tax Portal


  • Salaried and income-generating individuals in Kenya who have valid Personal Identification Numbers (PIN) are eligible to make the application.


  • The application is free.


  • Returns are filed annually.

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links

Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • The processing time is 10 to 20 minutes.

Related Videos[edit]

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.


Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information[edit]

  • Name.
  • Nationality.
  • Employment details.
  • Employer details.
  • Income generated.

Need for the Document[edit]

  • Obtaining the Returns Receipt proves that the applicant has filed his/her tax returns as required by law.

Information which might help[edit]

Other uses of the Document/Certificate[edit]

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]


More information which might help people.