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Kenya - Apply for a Re-Entry Pass

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Apply Online
Step1: Create a login account within the Government of Kenya Single Sign On portal

  1. For first-time users, applicants are required to create an account with the eCitizen Portal either as a citizen or foreigner.
  2. Enter your ID Number and First name as it appears on your ID for Citizens or foreigner certificate for Foreigners.
  3. Enter your email address and password and confirm your password.
  4. A confirmation link will be sent to your email address, click on the link to verify your email address.
  5. Enter your mobile phone number and a verification code will be sent to the registered mobile number.
  6. Enter the verification code send to your mobile phone on the next screen and click on verify.
  7. Skip or Upload your photo to complete the registration process.

Step 2: Login eFNS portal and file the application

  1. Log in using the account you have created above to access eFNS portal by clicking the Directorate of Immigration Services (New Applications) option located on the homepage.
  2. Once logged in to the eFNS portal, select the "Apply now" Link
  3. Click on the "Submit Applications" tab and select the Foreign National tab. If you are already logged in to eFNS
  4. Select the “Re-Entry Pass”,this will direct you to the next page; here applicants should read the instructions carefully, and click on the “Learn More” button.
  5. This will direct you to the next page; where you have to read the instructions carefully, make sure you have all the requirements to make the application, and then click on the “Apply Now” button which will direct you to the online Application Form 16 - Re-Entry Pass.
  6. Fill in the online application form with all the required details accordingly and upload supporting documents as listed on the site before clicking on the “Save &Proceed” Button.
  7. Applicants will be directed to the next page where they can print their application form and submit it to any of the immigration offices or embassy for processing.

Step 3: Payment of the processing fees

  1. Applicants will be directed to the next page where they can print their application form the system will auto-generate an invoice for the applicant to pay the process fees of ksh 1000.00.
  2. Click on "Dashboard" then the "Payments" Tab and proceed to make the payment.
  3. Click on the “wallet icon” to make your payment via the provided payment methods. The processing fee is Ksh. 1,000 plus a 50 Ksh eService convinces
  4. If unable to pay using any of the online modes, print your invoice by clicking on "Dashboard" then "Payments" Tab and present your invoice and Banker's cheque to any of the Immigration office cash counters for payments.

Step 4: Submission,and processing of the application.

  1. After printing the application and invoice you are required to visit an immigration office in Nairobi, Mombasa, and Kisumu or Kenya missions abroad to submit the application and all the supporting documentation.
  2. After lodging the application for a re-entry pass. The application will be ready for collection at the immigration office after 7 to 30 working days.

Step 5: issue the Re-entry pass.

  1. Applicants shall receive automatic notifications via email and on their online accounts about the progress of their application.
  2. Upon approval, applicants shall be notified through their eFNS account and instructed on how to collect the re-entry pass.


Required Documents[edit]

  • A duly filled signed online application. You will print out the form at the end of the application for a Re-entry pass.
  • The original passport of the dependant and a copy of the same
  • The original and copy of the work/resident permit if the principal is a resident
  • The original and copy of the Kenyan passport if the principal is a Kenyan
  • The original and copy of the dependent pass
  • Proof of payment for the Fee of kshs 1000/= per year or part of

Office Locations & Contacts[edit]

Department of Immigration Services- Head Office
Nyayo house
Passport Section Ground Floor,Kenyatta Avenue/ Uhuru Highway
P.O. Box 30191, 00100 Nairobi.
Tel: +254-20-2222022, +254-20-2217544, +254-20-2218833
Email: [email protected]
Department of Immigration Contacts

Mombasa-Immigration Department Office
PC’s Office Building
Tel: +254-41-2222676

Kisumu-Immigration Department Office
New Provincial Headquarters
Tel: +254-057-2024935/2025438/0700596071
Ministry of Immigration Contacts Details
electronic Foreign Nationals Services (eFNS)


  • Re-entry passes are issued to holders of dependant passes.


  • Service attracts a charge of kshs. 1000 per year (or part thereof)


  • The Re-Entry Pass is valid for one year from the date of issue unless suspended, cancelled, or revoked by the Authority.

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links

Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • The time frame accumulatively for processing the application is between 07-30 days.

Related Videos[edit]

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.


Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information[edit]

Applicant’s Particulars

  • Full name
  • Contacts (Postal address, telephone number, email address)
  • Nationality (Attach passport/national identification card)
  • Immigration status (Attach permit or permanent residence certificate or evidence of exemption)
  • Relationship to the dependant
  • Particulars of other dependants, whether in Kenya or elsewhere, including spouse and children (Full names, Relationship, Age, and Country of Residence)

Particulars of Dependant

  • Full name of dependent
  • Contact of dependent (Postal address, physical address, telephone number, email address)
  • Sex
  • Marital status (Attach proof of marriage)
  • Date and place of birth (Attach birth certificate)
  • Passport Number
  • Date and place of issue
  • Nationality
  • Particulars of any change of dependant’s name (Attach proof)

Need for the Document[edit]

  • This document is issued to a foreigner who is a holder of a valid dependant pass and he/she has left the country and needs to return to Kenya.

Information which might help[edit]

Enter other information which might help.

Other uses of the Document/Certificate[edit]

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]


More information which might help people.