Kenya - Apply For Postal Courier Operators License

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Procedure

Apply in person

1. To apply for a Postal courier Operators License, the application should be submitted to the Communications Authority of Kenya(CAK) regional office.CAK Contact Details & Office Location
2. The application for the license is done on the prescribed application form Postal courier Operators Application Form and in line with the guidelines for the application forthe License issued by the Authority. This application form and guidelines are available on the Authority’s Website for free download.
3. After downloading the applicable Application Form, fill it out and submit to the Authority the completed license application form and required supporting documents as stipulated on the “Required Documents” section of this page.
4. On receipt of the application file, the CAK receiving officer shall check for completeness of the form to ensure it meets the licensing requirements and registers your application as received.
5. The receiving officer will then issue the applicant with a Payment Instruction Form, which the cashier will use to receive payment of the requisite application fees of Ksh 10,000.00. Once payment is done, the Register with details of the application shall be updated with your application information.
6. The receiving officer will forward the application and supporting documents to the next level officer for further scrutiny and confirmation that the application complies with all the requirements.
7. The Evaluation team will prepare a report of their evaluation and present a summary to the Communications Licensing Committee (CLC) for further consideration.
8. The Communications Licensing Committee (CLC) shall deliberate on the application based on the evaluation report and recommend /not recommend the application for the award of a license.
9. Following the outcome of the CLC, the Authority shall in accordance with the CLC decision perform the following tasks:
   • Where the application is not recommended for award of a license, official communication shall be prepared to inform the Applicant of the reasons the application was not successful and the requirements for the applications to be processed further, if applicable; and
   • where the application is recommended for award of a license, the process of gazetting the application shall be initiated
   • Where CLC directs that the application be subjected to further processes prior to being recommended for license award, the applicant shall be accordingly updated if necessary.
10. For an approved application, the Authority shall prepare a notification for publication of the intent to license in the Kenya Gazette. The notice shall run for a statutory period of 30 days and the Authority shall communicate officially to the successful applicant notifying the applicant regarding the publication in the Kenya Gazette and the expiry date of the Gazette notice.
11. The Authority shall monitor the application on the Kenya Gazette for any representations/ objections and also shall address any representations or objections. A copy of the representation (if any) shall be forwarded to the applicant for information and/or to provide clarifications on issues.
12. At the end of the gazette period, the Authority shall submit the license applications for consideration by the Board.
13. Following the Board outcome, the Authority shall in accordance with the Board directive initiate official communication informing the Applicant of the Board decision and:
    • Where the application is approved, prepare official communication regarding the license offer informing the Applicant of the conditions of the offer including the prerequisite fee(s) and the offer validity period; and
    • Where the application is rejected, prepare official communication informing the Applicant of the reasons as to why the application was not successful and the requirements for the applications to be processed further, where applicable.
14. Once the applicant makes the payment for the license within the validity period of the license offer, the Authority shall prepare a draft license stipulating the terms and conditions of the license. The applicant shall be required to accept the offer before the license is issued.
15. The license has a validity of 25 years; however, the postal courier operator's license must be kept in force by annual payment of the prescribed license fees.
16. The details of the Applicant and license shall be recorded and maintained in a Register of Licensees.
17. The application processing time accumulatively is usually within 36 working days.

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Required Documents

• Duly completed and signed Postal courier Operators Application Form
• Application letter (original). On the letterhead of the entity
• List of shareholders and directors- CR 12 (copy). At least 20% must be local shareholding
• Certificate of incorporation (copy)
• Company PIN Certificate (copy)
• Certificate of compliance (copy)
• Business plan (copy)
• Tax compliance certificate (copy). it should be valid
• Compensation policy (copy) OR
• Complaints resolution mechanism (copy)
• Financial projection (copy). For the first 3 years
• Identity card (copy). For local directors OR
• Passport (copy). For foreign directors

Office Locations & Contacts

Communications Authority of Kenya (CAK) - Head Office
CA Centre, Waiyaki Way
P.O Box: 14448-00800,
Nairobi
Mobile: 0703 042000, 0730 172000
Email: [email protected]
CAK Contact Details & Office Location
Website

Eligibility

• Any person(s) or company, and partnership registered in Kenya is eligible to apply for this license.

Fees

• Application fee of 10,000.00.
• License Fees of Ksh 30,000. For issuance of national courier operator license category for new applicants. OR
• License Fees of Ksh 100,000. For issuance of international postal courier operator license category for new applicants. OR
• License Fees of Ksh 500,000. For the Public postal operator license category.
  

Note: Payments can be made in Banker’s or company cheques at Cashier’s office on the ground floor at CA Centre. The Cashier’s office is open between 0900 and 1200 hours and in the afternoon from 1400 to 1600 hours on weekdays (and closed on public holidays and weekends)

Validity

• The license has a validity of 25 years; however, the postal courier operator's license must be kept in force by annual payment of the prescribed license fees.

Documents to Use

Postal courier Operators Application Form

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The timeframe accumulatively for processing the application is usually within 36 working days.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• The Kenya Communications Act, 1998, and the Kenya Communications (Amendment) Act, 2009, vest the Communications Commission of Kenya (CCK) with the authority to license and regulate the communications sector in the country, including postal/courier services.
• It is, therefore, illegal to operate a postal/courier business without a license from CCK.

Required Information

• Name Of Company/Person To Be Licenced (The Company or person's name should be stated in full)
• Address And Telephone Number Of The Company/Person To Be Licenced
• Income Tax Personal Identification (PIN)
• Description of Expected Quality of the Applicant’s Licensable Service
• Company Profile
• Share Holding Details
• Registration Certificate Details
• Name and Address of the Bank or Financial Institution Where Business Account is Maintained.
• Details of the Services/Network Proposed and Market to be Served
• Personal Details
• Particulars of Premises
• Referees Details
• Declaration by the Applicant

Need for the Document

• Any person who operates a postal/courier business without a valid license from CCK commits an offense and is liable to a jail term not exceeding one year or a fine not exceeding Ksh.300, 000 or both.

Information which might help

License categories forpostal/courier business

• Public Postal Operators: Responsible for USO and has the widest international and domestic coverage (networks).
• International Inbound only: One-way operator, receiving items from overseas for local delivery.
• International Domestic and Operators: Operates internationally and domestically with a worldwide network.
• Regional Operators: A major operator within Kenya and has an East African Network.
• Intra-country Operators: A major operator within Kenya.
• Intra-city operators Operate: only within a city/town boundary.
• Document Exchange Operator Operates exchange of articles/documents between members or a certain group of clientele.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Procedures-for-Licensing-Postal-Courier-Operators

Others

More information which might help people.