Karnataka - Apply for CessPool (Septic Tank, Sewerage) Cleaning Service

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Procedure

Apply In-Person:
Through BWSSB

1. To apply for septic tank or sewerage system cleaning service, applicant has to visit the Bangalore Water Supply and Sewerage Board (BWSSB).
2. Applicant has to approach the public relation officer regulated under the BWSSB.
3. Link for BWSSB contact details: Contact link.
4. Obtain the relevant application form from the officer and fill the form with appropriate details.
5. While submitting the application form, make the partial payment for the service you have requested.
6. Respective officer will verify the details submitted and allocate the specific contractor and the schedule for cleaning the sewerage system or septic tank.
   
   

Through Private septic tank cleaning services

1. Applicant can approach the nearest septic tank cleaning services of their area.
2. Applicant has to provide all the necessary details to the private service provider.
3. Service provider will check for the availability of service to the applicant’s area.
4. Once there is availability, service provider will ask the applicant to pay the partial amount for the service.
5. After the payment, applicant will be informed about the schedule.
6. Once all the cleaning process gets completed, applicant has to pay the remaining amount to the service provider.
   
   

Note: Before approaching a cleaning services compare the fee amount and feedback with other cleaning services.

To lodge complaint Online - Karnataka Apply for CessPool (Septic Tank, Sewerage) Cleaning Service Online with Images

1. To lodge your complaint through online, visit the following link Online Services
2. Enter all the mandatory details and Select the category as “Sewerage” and sub category as applicable.
3. After entering all the mandatory details, click on “Submit” tab.
4. Now your request will be submitted to the authorities.
5. Authorities will verify the details and allocate the specific contractor for the cleaning service.

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Required Documents

For residential buildings

• Aadhaar card of the owner
• Address proof like voter identity card, Ration card or Aadhaar card.
  
  

For Commercial / Corporate / Hospital / Industrial buildings

• Building / Site plan
• Proof for the payment of tax
• Identity proof

Office Locations & Contacts

Public Relation Officer,
2nd Floor, Cauvery Bhavan, Kempegowda Road,
Bengaluru-560009
BWSSB link

Eligibility

• House owners of residential buildings can apply
• A person who is incharge of commercial buildings, hospitals, industries, corporate sectors can apply.

Fees

Fee depends on the type of service provided.

Validity

It remains valid until you avail the service.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

3 working days.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Building details
• Owner details
• Applicant details

Need for the Document

Please provide the need for the procedure. e.g. Birth Certificate - why do we need to have a birth certificate? 

Information which might help

• According to Manual Scavengers Act and their Rehabilitation Act 2013, any person who engages scavenging workers, either directly or indirectly, would be punishable with imprisonment upto two years or fine or both.
  
• Under the Act, protective equipment such as gumboots, gloves, masks, soap and a disinfectant like Dettol has to be given every month to the workers.
  
• If the workers, do not have these equipment, do not let them engage, call the contractor.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

More details about operating procedure for cleaning of sewers and septic tank

Others

More information which might help people.