Jammu and Kashmir - Raise request for Shifting Electric Transformer

Advertisement

Procedure

This procedure explains various ways to raise a request for the shifting of the electric transformer.
Apply In-Person:

1. To apply In-Person, you should visit the allocated EB office for your location.
2. While applying In-Person, the consumer should obtain the application from the authorities in the office.
3. You can also write the request letter mentioning the reasons for shifting the electric transformer.
4. Make sure you have all the documents mentioned in the “Required Documents” section.
5. The request letter/Complaint form and the required documents should be submitted to the officials in the Electricity Board such as ASSISTANT ENGINEER (AE), ASSISTANT DIVISIONAL ENGINEER (ADE), and CHIEF ENGINEER (CE) in the local Electric Board location.
6. The authorities will go through the application form and provide an estimate of the amount to be paid to the Electricity Board.
7. The estimated amount has to be paid in the Demand Draft (DD).
8. After giving the form, they will provide you the Complaint Number and the payment slip.
9. You have to keep those details safe for future verification and reference purposes.
   

Apply through Online:

1. You can raise a request for a shift of the electric transformer in the official Government Of Jammu & Kashmir – Power Development Department’s website.Website Address
2. You have to select “EODB” option in the main webpage.
3. From the drop-down menu, you have to select “Grievance/Complaint Redressal”.
4. “Register Complaint” page would appear, you have to enter details such as
   • Consumer ID
   • Area
   • Contact Person
   • Contact Number
   • Complaint Category(Select “Online portal” from the drop-down menu)
   • Complaint Description(Write the reasons for shifting the electric transformer)
   • Landmark
   • Complaint Resolved (Yes/No)
5. After entering the necessary details, “submit” the complaint registration.
6. You will receive the “10 Digit Complaint No” immediately after submitting.
7. You can track the complaint under the “Complaint Status” from the same page.
   

Apply through 24/7 Customer Service:
You can raise request through the various customer care number provided by the Government of Jammu& Kashmir.

1. Jammu Customer Care Number
   • 1912
   • Toll-Free 18001807183
   • 01912479122
2. Kashmir Customer Care Number
   • 1912
   • Toll-Free- 18001807666
   • 6006613056
3. After registering the complaint through the Customer Care Service, you will receive the “10 Digit Complaint Number”.
4. You have to save these for the future reference and verification purposes.

Advertisement

Required Documents

The list of details required for raising request for the shift of electric transformer are:

• Consumer service number/ID
• Recently paid Electricity Bill
• Payment details( Demand Draft of the estimated amount said by the officials)
  • Proof of Identity(if any) such as
  • Ration card
  • Election Identity Card
  • PAN card
  • Aadhar card
  • Passport
  • Driving license
• DD for the estimated shifting charges

Office Locations & Contacts

Government of Jammu & Kashmir – Power Development Department

Address:
PV8Q+97P,
Transport nagar,
Jammu,
Jammu and Kashmir
180006
Phone: 0191 256 0799
Address Link
Here are the officials contact Information. Link

Eligibility

To request a shift in the transformer, the eligibility criteria are:

• You should have the Consumer ID.
• You should be the residing in the mentioned address for shifting the electric transformer.

Fees

• The fee structure for the shifting of the electric transformer is given by the respective Electricity Board Officials after undertaking the survey for the mentioned location.
• The consumer should bear the cost of shifting the transformer/pole.
• The evaluated fee should be paid in advance in the form of a Demand Draft to the Electricity Department.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time is depended on the location, wiring, and power supply details of the particular transformer/pole that needs to be shifted.
• The authorities of the local Electricity board will take a survey and give the estimated processing time for the shifting.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or Country of Birth.

Need for the Document

To shift the electric transformer in your mentioned locality, a registered request/complaint ID is required to take the necessary steps.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

For other Electricity related services, always refer to the official website linked here. Website link

Others

More information which might help people.