Himachal Pradesh - Report about Repair of Normal Hand Pump

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Procedure

Apply In-Person:

1. To report about repair of normal hand pump, you should visit the allocated Water Supply Department or Jal Shakti Department. Contacts
2. The applicant must write a complaint letter stating the repair of the hand pump in your locality.
3. Make sure that you have all the documents that are mentioned in the "Required Documents" sections of this page.
4. The complaint letter should be submitted to the concerned authorities in the Water Supply Department.
5. After giving the complaint letter, they will provide you the Acknowledgement Slip.
6. You have to keep those details safe for future verification and reference purposes.
7. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Online:

1. The applicant can report the repair of Normal hand pump on online on the official websiteOnline Portal
2. In the Complaints Information Page, you have to enter details such as,
   • Mobile Number
   • Name
   • E-mail
   • Gender
   • Urban/Rural
   • Department (Choose “Jal Shakthi Vibhag”)
   • Categories (Choose “Repair of Hand Pump”)
   • District
   • Tehsil
   • Town
   • Street Address
   • Division
   • Sub-Division
   • Description
3. You have to verify the complaint with One Time Password.
4. After entering the details, you have to submit the complaint.
5. You will receive “Complaint Number” in the pop-up menu immediately after submitting the complaint.
6. You have to keep those details safe for future verification and reference purposes.
7. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Phone Number:

1. The applicant can complaint about the Hand Pump Repair through the Phone Number provided by the State government.
   • Toll- Free Number– 1800-180-8009
2. You will receive the “Complaint Number” after making complaints over the phone call.
3. You have to keep those details safe for future verification and reference purposes.
4. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through centres

1. To apply through centres, the applicant has to visit the respective “CSC” centre. Please tap on the following link to locate the centre according to the respective district: link.
2. The operator will process the application online.
3. On successful submission, the applicant will receive an application number as acknowledgement.
4. Collect the acknowledgment slip after submitting the form.
5. The complaint will be resolved in a stipulated period of time.

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Required Documents

The documents required are

• Identity Proof such as
  • Aadhar Card
  • Voter ID
  • PAN card
  • Ration Card

Office Locations & Contacts

Engineer-in-Chief,
Jal Shakti Vibhag,
Jal Shakti Bhawan,
Shimla- 171 005 - (Himachal Pradesh) India
Email – [email protected]
Phone Number – 0177-2830241
Address link
Contacts list

Eligibility

The applicant can report the repair about the hand pump if they reside at the address mentioned in the application.

Fees

The fee for this procedure has to be paid as per the authority's request.

Validity

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E.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
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Instructions

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E.g. the state office holds birth records since January 1908.

Required Information

• Mobile Number
• Name
• E-mail
• Gender
• Urban/Rural
• District
• Tehsil
• Town
• Street Address
• Division
• Sub-Division

Need for the Document

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.

Information which might help

For other Water related services, always refer to the official website linked here.
Contacts

Other uses of the Document/Certificate

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E.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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