Wikiprocedure

Gujarat - Complaint about Quality of Water (Residential)

Page Discussion

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ProcedureEdit

Apply In-Person

  1. A person desirous of making a complaint about water quality in Gujarat must visit the concerned Gujarat Water Supply and Drainage Board office. The address of the office is available in the “Office Locations & Contacts” section.
  2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue.
  3. Attach documents or pictures of proof, if any.
  4. Duly sign the letter and submit it along with proof (if any) to the officer incharge in the Gujarat Water Supply and Drainage Board office.
  5. No fee is required for this procedure.
  6. The time limit for each complaint varies according to the credibility and importance of the complaint.
  7. Any step taken towards the complaint will be notified via Email/SMS/Letter.


Apply Online

  1. A person desirous of making a complaint about water quality in Gujarat must visit the Gujarat Water Supply and Sewerage Board website link
  2. On the homepage, click on "Complaint" option and then select "Complaint Now".
  3. Fill in the e-form that appears on the next page with name, gender, contact details and address details.
  4. Select the complaint type and the sub-type. Enter the captcha and fill in a detailed report of the complaint in the box given.
  5. Click on the “Complaint Save” button once every detail is filled in.
  6. An e-receipt will be generated.
  7. Revisit the website to know your complaint status: -link
  8. On the homepage, click on "Complaint" option and then select "Complaint Now".
  9. Enter your mobile number and provide the OTP generated.
  10. Enter the captcha and click “Find Status.”
  11. Any step taken towards the complaint will be notified via Email/SMS/Letter.


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Required DocumentsEdit

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.


Office Locations & ContactsEdit

Address
Gujarat Water Supply And Sewerage Board
15, Rushabh, Anand Park,
Ambavadi, near Hirabag,
Ahmedabad, Gujarat 380006

Gujarat Water Supply & Sewerage Board
 Charedi, Pethapur,
Gandhinagar,
Gujarat 382610

Gujarat Water Supply & Sewerage Board
 University Road,
Ravipark Society,
Rajkot,
Gujarat 360005

Gujarat Water Supply & Sewerage Board
 122, Ramnagar,
Ankleshwar,
Gujarat 393001
Control Room: (Helpline No. 1916) : [email protected]
Website: link
Contacts: Link

EligibilityEdit

Anyone with a valid complaint about water pollution in the residential area can apply.

FeesEdit

No fee is required to register a complaint.

ValidityEdit

A complaint is valid until the authorities carry out the necessary solutions.

Documents to UseEdit

Please attach documents that people can use. e.g., links


Sample DocumentsEdit

Please attach sample completed documents that would help other people.


Processing TimeEdit

The time limit for each complaint varies according to the credibility and importance of a complaint.

Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
For example, website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be 
obtained from the URL of the webpage where the video is displayed.
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.


Required InformationEdit

A list of details required to be added to the complaint:

  • Name
  • E-mail
  • Problem duration
  • Contact details
  • Address
  • District/Taluk/Village
  • Type of Pollution
  • Complaint details
  • Ward Number


Need for the DocumentEdit

This procedure needs to be done if the water in the area is polluted.

Information which might helpEdit

Enter other information which might help.


Other uses of the Document/CertificateEdit

Please explain what other uses are of obtaining this document/certificate.
e.g., a Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More Information which might help people.


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