Chhattisgarh - Complaint about Quality of Water (Residential)

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Procedure

Apply In-Person:

1. A person desirous of making a complaint about water quality in Chhattisgarh must visit the concerned Chhattisgarh Public Health Engineering Department office in the district. Click on the following link to find the contact details of district office: Link and Link
2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue.
3. Attach documents or pictures of proof, if any.
4. Duly sign the letter and submit it along with proof (if any) to the officer incharge in the Chhattisgarh Public Health Engineering Department office.
5. No fee is required for this procedure.
6. The time limit for each complaint varies according to the credibility and importance of the complaint.
7. Any step taken towards the complaint will be notified via Email/SMS/Letter.
   

Apply Online:

1. To Complaint about Quality of Water (Residential), the applicant shall visit the website in the link provided:Link
2. The applicant shall log in through the web portal mentioned under the "Login" option and provide the required information for the process.
3. After login, the applicant shall choose an appropriate option to complain and proceed further.
4. The applicant shall fill up the application form with all the necessary details on a newly opened page and complete the given application form.
5. Now the applicant shall upload scanned copies of all the "Required Documents" for further processing.
6. Once the documents are uploaded, provide the mobile number and enter the received OTP.
7. Now click on "Submit" and complete the process.
8. On successful verification, the complaint will be registered.

Apply through Centres:

1. To Complaint about the Quality of Water (Residential), the applicant shall visit the nearest CSC/Tehsil Centre. Find contacts to CSC centres in the link provided:Link
2. Procure the application form from the concerned centre and fill it up with the necessary details required for the process.
3. Make sure to attach all the "Required Documents" along with the application form before submission.
4. Provide authorized signatory and photograph, wherever applicable.
5. Now submit the application to the office of the concerned centre.
6. On successful verification, the applicant will be notified by the CSC centre.

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Required Documents

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.

Office Locations & Contacts

Public Health Engineering Department
Phase 1,
Geetanjali City,
Bilaspur,
Chhattisgarh 495006
Phone: 0771-2210906/2221106
Website: Link
Click on the following link to find the contact details of key officials: Link and Link

Eligibility

Anyone with a valid complaint about water pollution in the residential area can apply.

Fees

No fee is required to register a complaint.

Validity

A complaint is valid until the authorities carry out the necessary solutions.

Documents to Use

Please attach documents that people can use. e.g., links

Sample Documents

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Processing Time

The time limit for each complaint varies according to the credibility and importance of the complaint.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
For example, website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be 
obtained from the URL of the webpage where the video is displayed.
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.

Required Information

A list of details required to be added to the complaint:

• Name
• E-mail
• Problem duration
• Contact details
• Address
• District/Taluk/Village
• Type of Pollution
• Complaint details
• Ward Number
  

Need for the Document

This procedure needs to be done to solve water pollution issues in residential areas.

Information which might help

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Other uses of the Document/Certificate

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e.g., a Birth Certificate can be used as proof of identity.

External Links

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Others

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