Botswana - Obtain Pressure Testing and Fault Locating Service

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Procedure

Apply In-Person

1. The request for Pressure Testing and Fault Locating Service shall be made to the nearest Botswana Power Corporation (BPC) branch office.BPC Branches Contact details and Map Locations
2. The request letter and copies of the supporting documents as mentioned under the “Required Documents” section of this page, should be submitted to the nearest BPC customer service office within the location where the service is required. Any omission of the supporting documents will render the application process incomplete.
3. Upon receipt of the application file, the customer care officer will verify if all the information and documentation are in order, before submitting the request to be accessed and processing by the BPC technical team.
4. An appropriate fee is chargeable before services are rendered. Upon making payment at the customer care office, a payment slip is issued, which will also serve as proof of submission of the application.
5. The technical team will be sent to the location where the Pressure Testing or Fault Locating Service is required to identify and solve the problem.
   

Apply Online

1. Visit the Botswana Power Corporation (BPC) website then select, “Customer Service” option located on the menu bar, then select “Technical Services” on the drop box and then select “Pressure Testing and Fault Locating Service” on the extended menu.
2. You will be redirected to the BPC Pressure Testing and Fault Locating Services Online Request Page.
3. Accurately fill out the request form and upload the supporting documentation as listed on the site. All fields with a red asterisk are mandatory and should be filled, any omission of such information and documentation will render the application process incomplete and submission of the request will not be possible.
4. Please ensure that all the information and documents uploaded are in order, before clicking on the “Submit” button.
5. Upon receipt of the application file, the BPC technical officer will verify if all the information and documentation have been provided, before accessing and processing the request.
6. An appropriate fee is chargeable before services are rendered. Upon making payment at the customer care office, a payment slip is issued, which will also serve as proof of submission of the application.
7. The technical team will be sent to the location where the Pressure Testing or Fault Locating Service is required to identify and solve the problem.
   

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Required Documents

• Letter of request.
• Schematic diagrams for the circuit to be worked on.
• Map layout
• Proof of payment of the applicable fee
  

Office Locations & Contacts

Botswana Power Corporation (BPC)
Head office
Address: Main Mall Gaborone, South East
Botswana
Telephone: +267-3607000
Call us at 16266SMS at 77110000 or 74600900
Email: [email protected]
BPC Branches Contact details and Map Location
BPC website

Eligibility

All residence/business/companies subscribers of the Botswana Power Corporation (BPC) are eligible to apply.

Fees

Please consult with the Botswana Power Corporation (BPC) customer care office near you.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

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e.g. The state office holds birth records since january 1908.

Required Information

• Applicant details
  • Full names
  • Cell phone/ Landline number
  • Email address
• Account Holder's Details
• Physical Address
  • Plot Number
  • KGotla/Ward/Area
  • Town/Village
  • Directions
• Technical Details
  • Contract Account Number
  • Meter Number
  • Technical Service apply for
    

Need for the Document

Pressure testing services are done on newly installed and repaired high voltage cables, for purposes of ensuring that the cables are not faulty before connection to live circuits. While fault locating services are done for both high voltage and low voltage cables which are damaged, for ease of identification of the exact location of the fault.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

BPC Technical Services

Others

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