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Bosnia and Herzegovina - Tour Guide Certificate or License

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Procedure[edit]

Apply In-Person:

  1. To apply for a Tour Guide Certificate or License, the applicant must approach the respective Department of Tourism link
  2. An application form will be provided to the applicant by the concerned officer.
  3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
  4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
  5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
  6. Submit all the documents with the completed form to the concerned officer.
  7. The applicant must pay the prescribed fee as requested by the authority.
  8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
  9. All applications are processed within a reasonable time, having regard to the circumstances of each application, including the completeness of information and documents submitted to the authority by the applicant.
  10. The authority may seek additional information from an applicant if this is necessary to assess the application. The authority does not need to deal further with an application until the applicant has provided this additional information.
  11. After the successful submission of the application, the authority will conduct a training course before they can be certified or licensed. These courses typically cover topics such as the history and culture of the area, tour guiding techniques, and first aid.
  12. Once the applicant has completed the training course, the applicant will typically need to pass an examination to be certified or licensed. This examination will test their knowledge of the area and their tour guiding skills.
  13. Once the applicant have passed the examination, they will be issued a tour guide certificate or license. This will allow them to work as a tour guide in their area.
  14. This entire process can be completed within 30 – 45 days or as per the timeline advised by the respective department authority.


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Required Documents[edit]

  • Completed application form
  • Proof of Identity (Passport, Driver's license, or government-issued ID)
  • Educational Credentials - If education or training is a requirement for obtaining a tour guide license, the applicant may need to submit copies of their diplomas, certificates, or transcripts from relevant courses or programs.
  • Language Proficiency certificate - This could include language test scores or certificates.
  • Background Check - Some licensing authorities may require a background check to ensure one has no criminal history that could disqualify them from becoming a tour guide.
  • Passport-Sized Photos
  • Resume or CV (If required)
  • First Aid/CPR Certification
  • Training Certificates - If the applicant completed any specific tour guide training courses or workshops, include copies of the certificates as proof of their training.


Office Locations & Contacts[edit]

Federal ministry of the environment and tourism, Bosnia and Herzegovina
Hamdije Čemerlića 2, Sarajevo 71000, Bosnia & Herzegovina
Phone: +387 33 726-700
Location- link

Eligibility[edit]

The eligibility requirements to apply for a tour guide certificate or license can vary depending on the regulations of the specific location or jurisdiction where one plan to work as a tour guide. However, here are some common eligibility criteria that are often considered:

  • Most places require tour guides to be of a certain age, typically 18 years or older, to apply for a license.
  • The applicant must be a legal resident or citizen of the country or jurisdiction where they want to work as a tour guide.
  • The applicant has no serious criminal convictions. Having a criminal record may disqualify them from obtaining a tour guide license in some areas.
  • Depending on the location, the applicant may need to meet specific educational and training requirements. This could include having a relevant degree or completing an accredited tour guide training program.
  • If the applicant plans to provide tours in a language other than their native language, they may need to demonstrate proficiency in that language through language tests or certifications.



Fees[edit]

  • The applicant has to pay the prescribed fee as per the authority’s request.


Validity[edit]

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever


Documents to Use[edit]

Please attach documents that can be used by people. e.g. links


Sample Documents[edit]

Please attach sample completed documents that would help other people.


Processing Time[edit]

  • This entire process can be completed within 30 – 45 days or as per the timeline advised by the respective department authority.



Related Videos[edit]

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


Instructions[edit]

  • Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
  • Applicants must provide genuine information while applying for this procedure.


Required Information[edit]

  • Name of the applicant
  • Address
  • City
  • State
  • Country
  • Postal code
  • Email
  • Telephone
  • Date of birth
  • Place of birth
  • Gender
  • Age
  • Details of education
  • Details of work experience


Need for the Document[edit]

  • A tour guide certificate or license is a credential that demonstrates that a tour guide has the knowledge and skills necessary to lead tourists on tours of historical, cultural, and other attractions. Tour guide certificates and licenses are issued by government tourism agencies or other accredited organizations.


Information which might help[edit]

The Tour Guide certificate or license serves several important purposes:

  • Legal Authorization
  • Quality Assurance
  • Consumer Protection
  • Regulatory Compliance
  • Professional Recognition


Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External Links[edit]

Place some external links which might help.


Others[edit]

The role of a tour guide is to provide information, guidance, and assistance to tourists during their travels. Tour guides typically lead groups of tourists on tours of historical sites, museums, cities, and other attractions. They share their knowledge of the area and its history, culture, and traditions with the tourists. Tour guides also help to ensure that the tourists have a safe and enjoyable experience.
Here are some of the specific responsibilities of a tour guide:

  • Plan and lead tours
  • Provide information and commentary
  • Answer questions
  • Manage groups
  • Provide assistance