Kenya - Apply for Electricity Connection

ProcedureEdit

Apply In-Person

Step 1 : Make application

Go to your nearest the Kenya Power and Lighting Company Ltd (KPLC) for Huduma centre to make the application.
- If you are making application from Huduma centre, visit the KPLC desk to make the application.
Here you will be provided with an Enquiry for Supply of Electricity Application form to complete.
- You may also download the from by visiting the KPLC website and download the Enquiry for Supply of Electricity Application form
You will also be given a Supply Contract to fill and sign.
- You may also download the from by visiting the KPLC website and download the Supply Contract
The application must be accompanied with the following documents for submission:

(a) A copy of National Identification (I.D) or Passport for Non-Kenyans (PDF, MS Word).

(b) A copy of route sketch leading to premises where supply is required.

(c) Copy of the PIN Certificate

(d) Wiring certificates

(e) Supply contract form

(f) Consent from the owner of the property

Requirements for Corporates

(a) A copy of Certificate of Registration.

(b) A copy of route sketch leading to premises where supply is required.

(c) Copy of the PIN Certificate

(d) A Scaled site plan for Industries, Housing Estates, shopping malls etc.

(e) Consent from the owner of the property

(f) Supply contract form (signed)

(g) Wiring Certificates (signed)

If you downloaded the forms from the KPLC website submit the duly filled form to the nearest Kenya Power office.

Step 2 : KPLC site visit

After making the application KPLC will then conduct an external site inspection to verify standards compliance, estimate the cost.
This process is done within 8days from the data of application.
After the inspection you will be given an estimate cost of supply for electricity.

Step 3 : Pay estimate

Depending on the estimate cost for supply of electricity, you should proceed to make the payments.
Present the payment receipt to KPLC offices to facilitate connect.

Step 4 : Electricity connection

After presentation of the payment receipt you will receive external works, meter installation and electricity flow.
Connection will be completed within 75days from payment of connection fees.

Apply Online
Step 1 : Make Application

Visit the KPLC self-service portal to make the application
Click on the “new supply application’ on the right hand side of the page.
Fill in the required data. This includes the following,

(a) Your bio-data ( name, date od birth, gender, national ID details)

(b) your contact details ( email, phone number)

(c) your physical address details

(d) supply application address( county, constituency, location, street, house name, landmark)

(e) LRN / plot number

(f) latitude

(g) longitude

(h) connection type ( domestic , small non-domestic, commercial-industrial, Big Industrial, Company Installation)

(i) required date of connection
Attach the following required documents.

(a) Attach national id

(b) Ownership documents

(c) PIN Certificate
Tick the terms and conditions and click send. Your application will be sent to Kenya power for action. You will receive a notification of your application via email address and details about KPLC’s site visit.

Step 2 : KPLC site visit

After making the application KPLC will then conduct an external site inspection to verify standards compliance, estimate the cost.
This process is done within 8days from the data of application.
After the inspection you will be given an estimate cost of supply for electricity.

Step 3 : Pay estimate

Depending on the estimate cost for supply of electricity, you should proceed to make the payments.
Present the payment receipt to KPLC offices to facilitate connect.

Step 4 : Electricity connection

After presentation of the payment receipt you will receive external works, meter installation and electricity flow.
Connection will be completed within 75days from payment of connection fees.

Required DocumentsEdit

All Applicants

Copy of ID
Copy of PIN Certificate
Route Sketch Map
Copy of title deed and land search documents for owner of property (to support way leaves consent)
Supply Contract Form (signed)
Wiring Certificates
Consent from the owner of the property

Meter Separation and Additional Load Applicant

Copy of latest Electricity Bill

Additional requirements for Premium Applicants

Scaled Site Plan (preferably in soft copy AutoCADD/DWG format)
Load Schedule Details

Requirements for Corporates

A soft copy of Certificate of Registration.
A soft copy of route sketch leading to premises where supply is required.
Copy of the PIN Certificate
A Scaled site plan for Industries, Housing Estates, shopping malls etc.
Consent from the owner of the property
Supply contract form (signed)
Wiring Certificates (signed)

Office Locations & ContactsEdit

Energy and Petroleum Regulatory Authority (EPRA) - Head Office
Address: Eagle Africa Centre, Longonot Road, Upperhill
Telephone: +254 709 336 000|+254 020 284 7000|+254 708 444 000
Postal Address: P.O. Box 42681 - 00100 NAIROBI, KENYA
E-mail: [email protected]
EPRA Contacts & Offices Location Details
EPRA Website

EligibilityEdit

A newly constructed building with no existing electricity connection
Existing connections which want to change connection type e.g. change phase type or change voltage type.

FeesEdit

Fees charged depend on the distance from existing power connection, power requirements, and number of meters needed.

ValidityEdit

The validity c of the electricity connection is forever.
However the connection can be disrupted if the electrical bill is not paid.

Documents to UseEdit

Enquiry for Supply of Electricity: Enquiry for Supply of Electricity Application form
Supply Contract: Supply Contract

Sample DocumentsEdit

Please attach sample completed documents which would help other people who would like to follow this procedure.

Processing TimeEdit

The connection time can take up to three months.

InstructionsEdit

Step 1 - Download our new application form, fill it and submit to the nearest Kenya Power office. You can also submit an online application.
Step2 - Upon receipt of your application, our technician will visits your site to assess your requirements for preparation of cost estimates after which a quotation will be sent to you.
Step 3 – Customer pays connection fee.
Step 4 – Construction and metering.

Required InformationEdit

Type of Application

(a) New, Temporary, Rerouting, Group application, Meter separation account no. or Additional load account no.

(b) Premium Application (above 25kVA) or Standard Application (below 25 kVA) )

(c) No. of Meters Required
Applicant’s Data

(a) Company Name/ Full name of applicant

(b) ID/Passport No

(c) County of residence

(d) P.O. Box/ Postal Code

(e) Town of residence

(f) Mobile Tel No.(s)/ Office Tel No

(g) Customer’s email address

(h) Customer Contact Person
Supply Location Data

(a) County

(b) District

(c) Division

(d) Sub-location

(e) Street: Village/Estate

(f) Name/House No:

(g) LRN/Plot No
Appliances

(a) Fixed appliances (cookers, heaters, air conditioners, fridges, ovens, etc.)

(b) Plug points (socket outlets)

(c) Motors

(d) Lighting points (bulbs)

(e) Other apparatus

Need for the DocumentEdit

The application facilitates the legal connection to KPLC’s national grid.

Information which might helpEdit

The procedure for applying for electricity in Kenya is lengthy and might turn out to be very expensive depending on the number of meters to be provided. It is important for you to prepare all the necessary documentation before proceeding with the procedure.

External LinksEdit

Requirements for connection : Requirements for connection

OthersEdit

Kenya Power owns and operates most of the electricity transmission and distribution system in Kenya.