New Brunswick - Replace Lost / Stolen Medicare Card

ProcedureEdit

Apply In-PersonEdit

Following are procedures on how you can replace your damaged, lost, or stolen Medicare card in person. First thing you will need to do once you found out that your card was lost or stolen is to report the incident immediately in order to protect your privacy.
Next, you will need to apply for a new Medicare number and card. You can start the replacement process by completing the Medicare Card Replacement Form. A link is provided under 'Documents to Use' section which you can click to download the form.
Print and complete the card replacement form. Make sure that you fill up the form correctly.
Submit the completed forms together with your proof of identity and residency in person to a Service New Brunswick office.
Your stolen card will be terminated and you will be given a new Medicare number and a card will be issued to you upon receipt of the $10.00 fee. It is your responsibility to notify your service providers of your new Medicare number.

Apply By MailEdit

To protect your privacy immediately file a report regarding your lost or stolen Medicare Card.
Next, you will need to apply for a new Medicare number and card. You can start the replacement process by completing the Medicare Card Replacement Form. A link is provided under 'Documents to Use' section which you can click to download the form.
Print and complete the card replacement form. Make sure that you fill up the form correctly.
Completed forms must be mailed to Medicare directly together with photocopies of your proof of identity and residency and a cheque or money order, made payable to the Minister of Finance, in the amount of $10.00 for each replacement card required (one card per person only). Send your request to P.O.Box 5100, Fredericton, N.B. E3B 5G8.
Your stolen card will be terminated and you will be given a new Medicare number and card will be issued to you upon receipt of the $10.00 fee. It is your responsibility to notify your service providers of your new Medicare number.

Required DocumentsEdit

List of documents that you may present when you apply for Medicare as proof of your citizenship, identity and residency.

Notes:

This is not a comprehensive list.
The same document may not be used to satisfy more than one requirement.
When you apply do not send original documents as Medicare cannot guarantee their return.

For Canadians:

Birth Certificate
Citizenship Card
Passport
Indian Status Card
Baptismal certificate (if place of birth is identified)

Non-Canadians - mandatory:

Canadian Immigration Identification Records and Entry Stamp on their Passport
Proof of enrollment from an approved learning institution

Documents that may be accepted as proof of identity:

Birth Certificate
Valid New Brunswick Driver’s License
Valid Passport (Canadian or foreign)
Baptismal Certificate (if place and date of birth indicated)
Valid Permanent Resident Card (front & back) or Record of Landing Document example: (Form # IMM 1000)
Active Temporary Resident Permit issued by Citizenship and
Immigration Canada
Certificate of Canadian Citizenship
Canadian Indian Status Card (front & back)
Legal Name Change Document
Student or Employee ID Card
Previous Provincial Health Card

Documents that may be accepted as proof of residency

Mortgage Document
Rental or Lease Agreement (must be signed by landlord & tenant)
Utility Bill - not older than 2 months (phone, energy, cable/satellite, water/sewer)
Employment Confirmation - current (pay stub or letter from employer on company letterhead)
Insurance Policy (home, tenant, auto)
Valid NB Motor Vehicle Registration
Valid NB Driver's License
Child Tax Benefit Statement
Property Tax Bill (current year)

Office Locations & ContactsEdit

Medicare – Eligibility and Claims
New Brunswick Medicare
Department of Health
P.O. Box 5100
Fredericton, N.B., E3B 5G8

Email: [email protected]
Website (keyword medicare)

Telephone Hours: 8:00 AM - 7:30 PM (M-F) | 9:00AM - 1:00 PM (Saturday)
From within North America: 1-888-762-8600
From outside North America: (506) 684-7901

Client Advocate Services
New Brunswick Medicare
Department of Health
P.O. Box 5100
Fredericton, N.B., E3B 5G8

[email protected]

Tel: (506) 453-4227
Fax: (506) 457-3547

Service New Brunswick Office Locations

Health (Department)

Mailing Address
HSBC Place
P. O. Box 5100
Fredericton, NB
E3B 5G8
Canada

General Information
(506) 457-4800
Reception : (506) 457-4800
Fax : (506) 453-5243

Office Locations

EligibilityEdit

You may be eligible for a New Brunswick Medicare coverage if you are:

a Canadian citizen or be legally entitled to remain in Canada and a resident who makes his/her permanent and principle home in New Brunswick; or
an international student who meets the eligibility criteria.

The following individuals are NOT eligible for coverage:

regular members of the Canadian Armed Forces, (however members of their families are eligible);
tourists and visitors to the province;
transients;
students from another province; and
inmates of federal penitentiaries.

Notes:

A “resident” means a person lawfully entitled to be or to remain in Canada. A person who makes his home and is ordinarily present in New Brunswick, but does not include a tourist, transient or visitor to the Province; as legislated under New Brunswick's Medical Services Payment Act.
Maintaining a dwelling, owning property in the province of New Brunswick, or paying New Brunswick property or income tax does not mean you are eligible to avail insured services under New Brunswick Medicare.

FeesEdit

Replacement fee: $10.00

Payment may be in the form of a cheque or money order, made payable to the Minister of Finance, in the amount of $10.00 for each replacement card required (one card per person only).

Individuals who are exempt from the $10.00 replacement card fee:

Seniors who receive the Guaranteed Income Supplement,
Income assistance recipients, and
Resident’s who’ve received a damaged or misprinted card.

ValidityEdit

Cards may be renewed for five years.

Your card is valid until the last day of the month indicated. For example, a card showing the date "03/2020" is valid until March 31, 2020.

Provided you are eligible for coverage and have kept Medicare informed of your current address and/or residency information, you may receive your card approximately 1 month before this date. Destroy your old card and use the updated card effective immediately.

Documents to UseEdit

Medicare Card Replacement Form

Sample DocumentsEdit

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Processing TimeEdit

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InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required InformationEdit

First and last name of applicant completing form
Date of birth
Spouse / Partner name
Name of dependents
Current residential address

Need for the DocumentEdit

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Information which might helpEdit

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External LinksEdit

Government of New Brunswick - Website

OthersEdit

More information which might help people.