Alberta - Apply Income Support for Workers

Advertisement

Procedure

Apply In-Person:

1. NOTE: In alignment with the guidance from Alberta’s Chief Medical Officer of Health, Alberta Supports Centres are temporarily suspending in-person services until further notice. If you are currently receiving benefits or services and need assistance, call your caseworker or local office directly from Monday to Friday, between 8:15 am to 4:30 pm. All other enquiries, call the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 780-644-9992.

2. To apply Income Support for Workers in person, the applicant has to visit the nearest Alberta Supports or Alberta Works Centre.
3. Alberta Supports or Alberta Works Centre around all locations in Alberta can be found in the following contact link
4. Visit the centre with respect to your location and obtain the application form to apply Income Support for Workers and respective schedules as per the need, from the respective department.
5. Or click here to download: application form
6. You can find the schedules to be attached with the application form with respect to the category, in the “Documents to Use” section in this page.
7. After obtaining the necessary forms by following any of the methods mentioned above, the applicant should fill them up (either manually or electronically) with necessary details as per the requirement.
8. Once completed, the applicant should endorse the documents listed in the “Required Documents” section of this page, with the completed application form.
9. The forms along with the supporting documents should be submitted to the relevant authority at the respective Supports or Works Centre.
10. Upon receipt of the application form and supporting documents, the applicant will be intimated about the further steps.
11. Then, the applicant will be asked to meet a worker in order to discuss about the submitted application.
12. The applicant should take some required documents along with them, while going for the meeting.
13. After the completion of the meeting and other necessary tasks, the applicant will be intimated when the application has been approved, through registered email address or mobile number.
14. Within a stipulated period of time, the applicant will start receiving his/her income support, with respect to the application request.

Advertisement

Required Documents

Documents to be submitted while submitting the form:

• Completed application form
• Completed Direct Deposit Registration
• Relevant schedules (with respect to the category)
• Additional sheets of application (in case if required)
• Receipts or any document supporting the additional costs
  

Documents to be submitted during meeting with the worker:

• Valid proof of Identification or document(s) with name, picture, signature and birth date for applicant, partner/spouse or financial administrator
• Valid proof of Identification or a document with full name and birth date (for dependants)
• Evidence of applicant’s income and/or other income
• Proof or any document to depict the value of assets
• Medical form/Letter (if unable to work)
• Any supporting document (as applicable)
• Papers of Immigration (where applicable)

For reference, look second page of the application form: application form

Office Locations & Contacts

Alberta Supports or Alberta Works Centre,
10242-105 Street,
Edmonton,
Alberta T5J 3L5,
Phone: 780-415-4900
Fax: 780-427-4778
TTY: 1-780-427-9999
Email: [email protected]
Website link
Contact link

Eligibility

• The applicant must live in Alberta and he/she must be at least 18 years old.
• The applicant must be a citizen of Canada or a permanent resident or a refugee or a refugee claimant.
• The applicant must be financially weak that they are unable to pay even for their basic needs.

Visit the following link for more clarifications eligibility

Fees

Explain the fees structure which is required for obtaining the certificate/document.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Income Support Application Form: application form
• Schedule for Child Support: Schedule A
• Schedule for Sponsor Information: Schedule B
• Direct Deposit Registration (AISH/Income Support/Learner): Direct Deposit Registration
• Application for Emergency Prescription(s)/Drugs application form

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

The Income Support application process typically takes approximately 2 weeks, but emergency needs can be met in as little as 2 days.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Income Support recipients who have lost work and income because of COVID-19 can exempt a portion of the federal government’s Canada Emergency Response Benefit (CERB), if they receive it.
• This means a portion of the CERB payment will not affect their provincial benefits. Refer for more information: relevant information
• Income Support recipients are encouraged and supported to work. You keep all of your wages and only a portion of your earnings are taken into account when calculating your Income Support benefits.
• If an overpayment happens you can respond to it before it becomes a debt. Once it becomes a debt, you will have to repay the benefits you were given that you were not eligible to receive.
• Report changes in your personal, financial or medical situation to your worker right away. Contact your worker if you see an overpayment in your monthly statement.
• If you are not sure how to reach your worker, contact Income Support: contact

Required Information

• Last, First and Middle name of applicant
• Alberta Personal Health Number
• Birth date
• Social Insurance Number (SIN)
• Area Code and Home Phone Number
• Residence and Mailing Address
• City/Town and Postal Code
• Gender and Marital Status
• Spouse/Partner Information
• Dependent Children Information
• Dependant Information
• Employment Information
• Monthly Income

Need for the Document

Income Support can help you and your family with basic living costs and other necessities. Depending on your needs and situation you may be eligible to receive assistance through Alberta’s Income Support program.

Information which might help

Visit the link and click on any applicable option under the title “Income Support” for relevant information

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.