Ghana - Apply for Sewerage Connection

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Procedure

Apply In-Person:

1. In general for one to apply for sewerage connection one need to approach the Ghana Water Company Limited (GWCL) branch agency offices in their district and express the applicant’s interest. contact link
2. His/her then is required to purchase the application form at a rate that may be determined by the GWCL branch office within the district where the service is required.
3. Read carefully through the application form as it contains different section, if his/her encounter any difficult, please ask for assistance from the supporting staff.
4. The applicant has to make sure that he or she has all the required documents that are required for this process to be successful and they can be found under the "Required Documents" section of this page.
5. A fee for this procedure is has to be paid as per the authority’s request.
6. Pick the control ticket service number and wait for his/her ticket number to be called.
7. Submit the completed form along with the supporting documents (listed below) to the attending staff for verification and processing.
8. After logging the application, inspectors from the GWCL, will visit the applicant’s premises within 5 working days to survey and determine the feasibility or otherwise of a connection, after which the applicant will be advised on the finding report.
9. Where the connection is not feasible, the Company's Connection Team shall state the reasons thereof to the applicant.
10. Where the connection is feasible, the Company's Connection Team shall determine the nearest point of connection to the service mains and provide the applicant with an estimate of the cost of connection.
11. Depending on the quoted costs, he/she will be required to proceed and make payments at the GWCL office, where the applicant will be issued with a receipt.
12. Upon payment of the required cost, External works, meter installation, and other essential processes will be done to make sure that the applicant can access water in 10 working days.

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Required Documents

• An approved site plan
• A valid building permit
• Name and address of applicant
• Telephone number/e-mail number of applicant
• The number or address of house/premises to be connected
• Purpose for which the supply is required (whether for domestic, construction, commercial or industrial use)
• Identification document (ID cards/Valid passport)

Office Locations & Contacts

GHANA WATER COMPANY LIMITED (GWCL)
GWCL, Head Office
Water utility company in Accra, Ghana
Address: 28th February Rd, Accra, Ghana
GRX4+QC Accra, Ghana
Post Office Box M 194, Accra – Ghana
Email: [email protected]

ACCRA EAST REGION
P.O. BOX 1840
Accra.
Tel: 0302-774011
Fax: 0302-777715
ATMA PRODUCTION
P.O. BOX M194
Accra
Tel: 0302-246269

CENTRAL REGION
P.O. BOX 377
Cape Coast
Tel: 0332-133289
Fax: 0332-132307
ASHANTI SOUTH
P.O. BOX KS 767

Kumasi
Tel: 03220-23241/3
Fax: 03220-26989
NORTHERN REGION
P.O. BOX 5

Tamale
Tel: 03720-22083
Fax: 03720-22171
ACCRA WEST REGION
P.O. BOX DC 998

Dansoman
Tel: 0302-774011/2
Fax: 0302-774715
EASTERN REGION
P.O. BOX 406

Koforidua
Tel: 03420-21611/2
Fax: 03420-20415
WESTERN REGION
P.O. BOX 255

Takoradi
Tel: 03120-22367/8
Fax: 03120-23932
ASHANTI  PRODUCTION
P.O. BOX KS 767

Kumasi
Tel: 03220-26760
Fax: 03220-26989
UPPER EAST REGION
P.O. BOX 24

Bolgatanga
Tel: 03820- 22308
Fax: 03820-22059
TEMA REGION
P.O. BOX 163

Tema
Tel: 0303-202832/3
Fax: 0303-202214
VOLTA REGION
P.O. BOX 41

Ho
Tel: 03620-26516
Fax: 03620-28154
ASHANTI NORTH
P.O. BOX KS 767

Kumasi
Tel: 03220-20793
Fax: 03220-26989
BRONG AHAFO REGION
P.O. BOX 88

Sunyani
Tel: 03520- 27187
Fax: 03520-27188
UPPER WEST REGION
P.O. BOX 39

Wa
Tel: 03920-22020
Fax: 03920-20298
Contact link
Location link

Eligibility

• Service is open to Individuals and companies in Ghana.

Fees

• A fee for this procedure is has to be paid as per the authority’s request.

Validity

• The water connection is valid forever unless failure of payment of the water bill, thus lead to disconnection of the service.

Documents to Use

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Sample Documents

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Processing Time

• 15 working days upon filling the applicant’s application and paying the required connection fee.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information

• Name of the applicant/company
• Type of connection (domestic/industrial /commercial)
• Contact detail of the applicant/company
• Location address of the residence that need connection
• ID Card/passport number

Need for the Document

• Sewerage (or sewage system) is the infrastructure that conveys sewage or surface runoff (storm water, melt water, rainwater) using sewers. Sewerage ends at the entry to a sewage treatment plant or at the point of discharge into the environment. It is the system of pipes, chambers, manholes, etc.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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