Ethiopia - Renew Tour Operator Certification

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Procedure

Apply Online

1. To Renew Tour Operator Certification, the applicant has to make the application in Ethiopia E – service portal or ap the following link
2. The applicant has to complete the online application form for Renew Tour Operator Certification or tap the following link
3. The applicant must read through the instruction and click on the “I agree and continue” icon.
4. The applicant has to login with their Email id or phone number and password. (If the applicant doesn’t have an account the applicant has to click on “Register” and register for new account).
5. After logging in the applicant must fill in all the necessary details in the application form.
6. Make sure that the applicant has to upload all the necessary documents (photocopies and originals) that are mentioned in “Required Documents” in the section of this page.
7. The applicant has to pay the service fee as per the request.
8. Review and submit the application. For successful submission the applicant will gets the notification regarding application to the registered email id or mobile number.

Note:

• After you Submit your Service Request Application, you will be provided with a unique Tracking Number and Service provider branch that will process your service request. This information will also be sent to your email address you provided at registration time. With your tracking number, you can follow up the progress of your application on Track My Application Section. You can only apply for the Same Service Request once. Only after the completion of existing Service request, you can reapply to the Service again.
• For Service requests that requires a physical presence a as a part of business process (Example: Payment, hard print document verifications, Document Pickup), you will be asked to reserve appointment time On Appointment Section. Once you complete your reservation, the provider will reserve the time and service counter for you. You can’t change you reservation time, so make sure you will be at reserved service counter before 10 minutes of reservation time.

Apply In Person

1. To Renew Tour Operator Certification, the applicant has to approach Ministry of Culture and Tourism link
2. An application from will be provided to the applicant by the respective officer.
3. Applicant has to fill in all necessary details in the application form (Incomplete application forms are not accepted).
4. Make sure that the applicant has all the necessary documents (photocopies and originals) that are mentioned in “Required Documents” in the section of this page.
5. Applicant should attach the photocopies of the necessary documents (whichever is necessary) along with the application form while submitting.
6. Submit the application form to the respective officer. The authority will review the application.
7. The applicant has to pay the service fee as per the authority’s request, and submit the receipt as a proof of payment.
8. Upon the successful verification, the renewed certificate will be issued within 20-30 days.

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Required Documents

• Attach Previous certificate
• Attach renewed Trade name registration certificate
• Attach Renewed ownership of vehicle
• Attach Renewed Insurance certificate (third party or comprehensive coverage)
• Attach Renewed Office deal agreement
• Attach Renewed Payroll
• Attach Bank letter (Hard currency Report)
• Attach Renewed Power of attorney

Office Locations & Contacts

Ministry Of Culture & Tourism, Ethiopia
Postal Address:
PO Box 1907/2183 Addis Ababa
Street Address:
Sudan Street Addis Ababa 1907
Phone: +251 115 517 020
Fax: +251 115 512 889 / 538 680
Email: [email protected]
Contact details link


Ethiopian E-service portal
P.O. Box: 1028
Physical Address: - Alta Building, 2nd through 7th Floor,
Mexico Square, Addis Ababa, Ethiopia.
Tel. +251115540103
Fax: +251 (011) 5515894
Email: [email protected]
Contact details link

Eligibility

• Any person who intends to Renew Tour Operator Certification is eligible to make this application.

Fees

• Fee for this procedure has to be paid as per the authority’s request.

Validity

• The validity of the renewed certificate is for one year.

Documents to Use

Application form link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time for this procedure takes up to 20-30 days.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external 
websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicant must complete the application form before submitting. Incomplete applications will not be accepted.
• Applicant must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• Gender
• Age
• Contact number
• Office address
• Email
• Residential address
• Nationality
• Identity card

Need for the Document

• A tour operator licence is required for the public lands and waters where the organised tour or recreational activity takes place. A tour operator licence is not required to access public land that is not part of the tour or activity itself.

Information which might help

Tour Operator Duties and Responsibilities,

• Develop Tour Packages. One of the main duties of a tour operator is developing tour packages and itineraries for a variety of individual clients and groups.
• Modify Tour Packages.
• Make Travel Arrangements.
• Provide Tourist Assistance.
• Coordinate Tour Leaders.
• Manage Tour Budgets.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.