- Step 1 :First one has to make sure that all the required documents are in hand to apply online. If you would like to know about the documents that are required for this procedure, please visit the following link : Required Documents to Complain about Faulty Electricity Meter
- Step 2 :Please use the following link to apply online : Apply Online.
- Step 3 :On the given page, click on “Docket Your Complaints” button which is highlighted in “Red” in the below image.
File:West Bengal Complaint about Faulty Electricity Meter 1.gif
- Step 4 :Select “Register Complaint” from the drop down menu which is highlighted in “Red” in the below image.
File:West Bengal Complaint about Faulty Electricity Meter 2.gif
- Step 5 : Select the “Problem Type”, “Problem Sub Type”, fill in the “Consumer ID” and click on “Proceed” button which is highlighted in “Red” in the below image. Follow the page prompts and finish it.
File:West Bengal Complaint about Faulty Electricity Meter 3.gif
- Step 6 :The complaint is now fully submitted.
- Step 7 :After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.