West Bengal - Obtain Online Seller License

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Procedure

• Following are the steps involved in setting up an online ecommerce business.

Apply In-Person:

1. If an individual or a partnership firm or a registered company intends to start an online ecommerce business, please follow the below steps.
2. Please select a name for your company/trade/business and for your online portal.
3. Please follow our “India - Register a Firm” procedure to get your company registered. Link for the procedurelink
4. Once the firm is registered, the applicant will get memorandum of association and director identification number. If required, please apply for the trademark registration.
5. Please register your website domain. Having a company name and domain name registered, please apply and obtain “GST Identification Number”.
6. Please follow our “India - Register for Goods and Service Tax Identification Number (GSTIN)” procedure to get your “Goods and Service Tax Identification Number (GSTIN)”. Link for the procedure: link
7. The next step is to get “Permanent Account Number(PAN) Card”. Please follow our “India - How to Obtain a Permanent Account Number(PAN) Card” procedure to get your “PAN”. Link for the procedure: link
8. Applicant shall also obtain the shop and establishment license.
9. Now it’s time to open a bank account for your business. Please open a bank account.
10. Once the above initial set of actions are complete, then it is time for the proprietor to amend Privacy Policy, Website Terms and Conditions and Website Disclaimer for their website.
11. The next step is to enroot the online payment to your bank account. To do so, one has to set up the required payment gateway for their online transaction.
12. There are many payment gateway service providers to choose from. Please go through their terms and conditions and also pick the one suitable for your business territory.
13. Once the above said steps are completed, the business entity will have a business name, a website, “GST” number, “PAN” card, online payment gateway enabled bank account and set of rules and regulations.
14. This makes a website to start its business. Thus, an ecommerce online business can be established.

Note:

• The shop and establishment is mandatory under the respective state act for every person who is starting any commercial activity like a shop or business. Any shop or commercial establishment must apply for Shop and Establishment registration within 30 days of commencing operations. The Application must be submitted to the local municipal corporation of the respective state for getting the license. Even a small trader or a service provider would require this license if he is doing any business or commercial activity. This Act was mainly enacted to regulate the conditions of workers and employees working in a shop or commercial establishments.

• Those who are involved in ecommerce business (online sales of goods), need to follow the rules and regulations set by their respective states.
• Please register your start-up with start-up India link and obtain the appropriate recognition from the “Department for Promotion of Industry and Internal Trade (DPIIT)”to get eligible for the government benefits.

Apply through Centres:

1. To apply through centres, the applicant has to approach the respective “CSC” centre in their area. Refer the following link for location: CSC Locator link
   • NOTE: The applicant has to select the state, district and block name from the drop-down menu, or the applicant has to click on their respective district to find nearby centres.
2. Please visit the centre and consult with the centre operator for your requirement.
3. If the operator issues an application form, then collect it and pay the requisite fee. Please complete the application form.
4. Now, submit the completed application along with the required documents as per the “Required Documents” section of this page. It is advised to take the documents in original to the kiosk for scanning purposes.
5. The operator will process the application online. On successful submission, the applicant will receive an application number as acknowledgement. The applicant will also get a transaction number as a text message on their registered mobile number.
6. Applicant has to make necessary payment as centre operator quotes and don’t forget to take the receipt.
7. This application will be forwarded to the respective department for further processing.
8. ”SMS” triggered update on application status will be sent to the applicant’s mobile. Please keep track of the notification.
9. The submitted application will be processed by the department. A designated authority will verify the submitted documents and inspect the area of the applicant to clarify the applicant’s details.
10. Based on the outcome of the above-mentioned steps and other internal processing, the designated issuing authority will issue the license.
11. The status, viz. Approval or Rejection will be conveyed to the applicant through an “SMS” or applicable norms.

Any other ways of applying: Through Charted Accountant

1. Company or firm registration can be initiated with the help of a Charted accountant.
2. In registering the company, one has to make sure that the name proposed has not already been used or applied for registration
3. Digital signature certificate for the director of the proposed firm has to be acquired
4. Then Acquire Director Identification Number (DIN)
5. Filing an e-Form or New user registration
6. Finally, Incorporation of the company is done.
7. Applicant will get MOA and certificate

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Required Documents

• Applicant proof of address (Ration card / Bank pass book / Telephone bill / Aadhaar card)
• Applicant proof of identity (Voter ID / Passport / Aadhaar card / Driving licence)
• Partnership deed in case of partnership firm
• Business licence
• Trade or shop and establishment license
• ”PAN” of the proprietor or the firm
• ”GST” registration certificate
• Bank statement / first page of pass book / printed cancelled cheque is required for bank account proof which must contain account number & IFSC Code
• Aadhaar card

Note:

• Import Export Code Number – “IEC“code may be required as per the product (imported or exported) you deal with.
• Apart from the above documents, additional information or documents may be required while processing.

Office Locations & Contacts

Registrar Of Companies.
Nizam Palace, 2nd MSO Building, 2nd Floor,
234/4, A.J.C.B. Road, Kolkata - 700020
Phone: 033-2287 7390 / Fax 033-22903795
[email protected]
Link for details

INFORMATION AND FACILITATION CENTER,
Garage No.14, "A" Wing,
ShastriBhawan,
Rajendra Prasad Road,
New Delhi - 110001.
Phone : 011-23386110.

Department of information technology and electronics, government of West Bengal,
Monibhandar, 5th and 6th floor,
Premises of WebelBhavan,
Block – EP & GP, Sector-V, Salt Lake,
Kolkata – 700 091.
Phones: 91 33 2357-2533
Fax: 91 33 2357-2534
Contact link

Ministry of Electronics and Information Technology,
(Government of India)
Electronics Niketan, 6, CGO Complex,
Lodhi Road, New Delhi – 110003.
E-mail: [email protected]
Phone: +91-11-24301851
Fax: +91-11-24364799
Contact information: Link

Eligibility

• Applicant should be a citizen of India.
• Those who are 18 years and above are eligible to apply.
• Those who are planning to do business using Online portal/ecommerce sites are eligible to apply.
• If a company is planning to start this business, then it needs to be registered.

Fees

• The fees or charges required to obtain domain name, company registration, “GST” registration, “PAN card registration should be paid as appropriate.

Validity

• The online business is valid as far as the domain name is renewed and active.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

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Processing Time

• The entire process may take almost 4 months to start this business.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&>
from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".

Instructions

• Please make sure to file your returns regularly.
• Avoid spelling mistakes whenever filling the application form.
• Applicant will be penalized if any information provided by the applicant while applying for this purpose is being found false or incorrect.

Required Information

• Name of the applicant
• Age
• Father’s name
• Date of birth
• Gender
• ”PAN” number
• ”GST” number
• Business name
• Website name
• Address of the applicant
• Aadhaar card number
• Mobile number
• Email ID

Need for the Document

• Any business establishment attracts government tax. This business setup provides a way for the government to keep track of enterprises operating in the digital domain and keep track of tax revenue.
• When doing online business, one has to ensure that their business is a legal entity. To prove this, you should follow our procedure.

Information which might help

• Intra state tax is applicable, when the sales are within the state. In case of other state sale transaction, interstate tax is applicable.
• Please follow government’s announcement to avoid unnecessary actions for not following the policy.
• The applicant should ensure that his/her e-mail ID and mobile number are correctly filled, as all updates/status regarding the updates on new policy will be communicated through e-mail and “SMS”.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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