Telangana - Complaint about Quality of Water (Industrial)

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Procedure

Apply In-Person

1. A person desirous of making a complaint about water quality in Telangana must visit the Telangana Pollution Control Office or Municipal office. Click on the following link to find the contact details of each district link
2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue. Attach documents or pictures of proof, if any.
3. Submit the letter to the pollution control officer.
4. The officer will issue a receipt for further reference along with a complaint id.
5. No fee is required for this procedure.
6. The time limit for each complaint varies according to the credibility and importance of the complaint.
7. To know your complaint status visit the website link.
8. Click on the “Public Grievance” button on the homepage. Then, on the next page, click on the “Know Your Complaint Status” option.
9. On the new page, enter the “Complaint Id” and click on the “Sign In” button to know your status.
10. Any step taken towards the complaint will be notified via Email/SMS/Letter.

Apply Online

1. A person desirous of making a complaint about the water quality in Telangana must visit the Pollution Control Board website link
2. On the homepage, click on the “Public Grievance” button. Then, on the new page, click the “Lodge your Complaint” option.
3. In the e-form that appears, fill in details of the complaint along with your name and contact details.
4. Select your “District” and the “Nature of Pollution.” Fill in the location of the pollution and click on the “Save” button.
5. Upon successful submission, a receipt with “Complaint Id” will be generated for further reference.
6. To know your complaint status revisit the website link.
7. Click on the “Public Grievance” button on the homepage. Then, on the next page, click on the “Know Your Complaint Status” option.
8. On the new page, enter the “Complaint Id” and click on the “Sign In” button to know your status.
9. Any step taken towards the complaint will be notified via Email/SMS/Letter.

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Required Documents

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.

Office Locations & Contacts

Address
A-3, Paryavaran Bhavan,
Sanath Nagar Rd,
Industrial Estate,
Sanath Nagar,
Hyderabad,
Telangana 500018
Phone: 040 2388 7500
Website link
Link
Click on the following link to find the contact details of each district link

Eligibility

Anyone with a valid complaint about pollution caused by Industries can apply.

Fees

No fee is required to register a complaint.

Validity

A complaint is valid until the authorities carry out the necessary solutions.

Documents to Use

Please attach documents that people can use. e.g., links

Sample Documents

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Processing Time

The time limit for each complaint varies according to the credibility and importance of the complaint.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the ‘&’ inside the tags during implementation.
Website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be obtained from the URL of 
the webpage where the video is displayed.
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.

Required Information

A list of details required to be added to the complaint:

• Name
• Date
• Duration of issue
• Contact details
• Address
• District/Taluk/Village
• Type of Pollution
• Complaint details

Need for the Document

This procedure needs to be done to solve water pollution issues caused by industries.

Information which might help

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Other uses of the Document/Certificate

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e.g., a Birth Certificate can be used as proof of identity.

External Links

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Others

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