Telangana - Apply for BPO License

Advertisement

Procedure

To Apply for BPO License, the applicant must obtain OSP License from the Department of Telecommunication.

Apply Online:

1. To Apply for BPO License, the applicant must make the application online via the following link
2. If the applicant is an existing user, they can click “Login” and enter login id and password to login.
3. If the applicant is a new user, the applicant must click “Registration” and enter the required credentials and then login.
4. After login, the applicant must click “Apply Now” on OSP tab.
5. Then the applicant must enter the details of company and click “next “button to go to next step.
6. Payment is auto calculated as per the selection of service authorisations selected. This only displays the fee to be paid using online mode in Bharatkosh after the submit of application.
7. Next the applicant must upload all the necessary documents that are mentioned in the “Required Documents” section of this page.

   Note: All the document to be uploaded must be in “pdf format” and “digitally Signed”. The portal will automatically reject any document which is not digitally signed or in pdf format.

8. Next follow the instructions and complete the rest of application by enter the details of owners and partners.
9. Accept all terms and conditions by click on checkbox and save the form by clicking “save draft” button.
10. Now next button is disabled as this is the final stage. You can go to any previous stage using “previous” button and can do the changes.
11. Now, validate & preview application form using “Validate & Preview Application Form” button. If any discrepancies in the form then it will get reflected on the top of the page.
12. After all this process form should be submitted using “submit” button.
13. If no discrepancy then on the top right corner “validation successful message” gets displayed & you will be redirected to the Payment screen.
14. On Click of Pay Now Button, you will be redirected to Bharatkosh Payment gateway. Please pay the payment as prescribed.
15. On completion of successful payment, Download the application to PDF of the completed application and upload the digitally signed PDF application and click final submit of the application.
16. After receipt of application and all documents, DOT officer will accept the application after verification.
17. Applicant will be notified about it by SMS on your registered Mobile number.
18. The applicant has to check the status of the application by using the following link link
19. This entire process can be completed within 30 – 60 days or as per the timeline advised by the respective department authority.

Advertisement

Required Documents

• Copy of registration certified by Company Secretary/Statutory Auditor and countersigned by Director duly authorized by the company
• Articles of Association certified by Company Secretary/Statutory Auditor and countersigned by Director duly authorized by the company
• Memorandum of Association certified by Company Secretary/Statutory Auditor and countersigned by Director duly authorized by the company
• Equity Details certificate from Company Secretary/Statutory Auditor countersigned by Director duly authorised by the company
• Certificate from Company Secretary/Statutory Auditor countersigned by Director duly authorised by the company to disclose the status of foreign holdings
• Networth of the company certificate from Company Secretary/Statutory Auditor countersigned by Director duly authorised by the company
• Paid up capital certificate from Company Secretary/Statutory Auditor countersigned by Director duly authorised by the company
• MHA clearance (In case of foreign nationality/ CEO/CTO/CFO, Director)
• Power of Attorney by Resolution of board of Directors
• Other Documents if any

Office Locations & Contacts

Ministry of Communications
Department of Telecommunications
Sanchar Bhawan, 20 Ashoka Road
New Delhi - 110001
Email: [email protected]
Department Directory link
Contact Details link

Eligibility

• A company registered under Company Act 1956/2013 is qualified in India to obtain an BPO license.

Fees

The processing fee for the application is Rs 1000

• The charges for Domestic OSP DOT License are Rs 15000
• The charges for International OSP DOT License are Rs 15000
• The charges for domestic cum international license are Rs 180000

Validity

• The validity of an BPO license in India is 20 years. After 20 years, you will need to renew your license if you want to continue providing internet services.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 30 – 60 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

Company Details

• Name of Company
• Date of Incorporation
• PAN
• CIN
• Complete Postal Address

Corporate Office

• Address
• Pin code
• District
• State
• Landline Number
• Fax Number (if any)
• E-mail

Registered Office

• Address
• Pin code
• District
• State
• Landline Number
• Fax Number (if any)
• E-mail

Authorised contact Person /Signatory details

• Name of Authorised Contact person/Signatory
• Designation, if any
• Address
• Pin code
• District
• State
• Landline Number
• Fax Number
• E-Mail
• Mobile Number

Need for the Document

• BPO License in India is a license required to operate a business process outsourcing (BPO) company in India. The license is issued by the Department of Telecommunications (DoT) and is required for all BPO companies that provide voice or data services to customers outside of India.
• The purpose of the BPO License is to regulate the BPO industry and ensure that BPO companies meet certain standards of quality and security. The license also helps to protect Indian consumers from fraudulent or unscrupulous BPO companies.

Information which might help

• Online User Manual link

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

Types of DOT license

• Domestic DOT OSP License: Domestic OSP license is required if the calling is only within India. The international calling is not allowed with this type of registration.
• International DOT Licence: International DOT licence is required if the calling is only outside India. Domestic calling is not allowed in this type of registration.
• Domestic and International registration: This type of license enables you to call both in India and outside India as well. The requirements of combined license is that the centre should be minimum 50 seater and the bank gurantee of Rs 50 lakh is to be furnished to the government.