Puducherry - Complaint about Quality of Water (Industrial)

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Procedure

Apply In-Person

1. A person desirous of making a complaint about water quality in Puducherry must visit the Puducherry Pollution Control Committee Office. Click on the following link to find the contact details of each district link
2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue. Attach documents or pictures of proof, if any.
3. Submit the letter to the pollution control officer.
4. The officer will issue a receipt for further reference.
5. No fee is required for this procedure.
6. The time limit for each complaint varies according to the credibility and importance of the complaint.
7. To know your complaint status visit the following website link
8. Click on the “Online Grievance” button on the homepage. Then, on the new page, click on the “PPCC Public Grievances System” option.
9. Click on “Public Grievances - Website Link/Public Grievances - Android Link/Public Grievances - iOS Link” according to your preference.
10. On the new page, click on the “Track Your Complaints” option.
11. Enter your registered email id and click on the “Get Complaint Details” button.
12. Any step taken towards the complaint will be notified via Email/SMS/Letter.
    

Apply Online

1. A person desirous of making a complaint about the water quality in Puducherry must visit the Pollution Control Committee website link
2. On the homepage, click on the “Online Grievance” button. Then, on the new page, click on the “PPCC Public Grievances System” option.
3. Click on “Public Grievances - Website Link/Public Grievances - Android Link/Public Grievances - iOS Link” for preference.
4. On the new page, click on the “Register Complaints” option.
5. On the e-form that appears, fill in details of the complaint along with your name and contact details.
6. Select your city, town, state, and the “Complaint Category.” Then, fill in the location of the pollution and details of the complaint in the given box.
7. Upload files related to the complaint by clicking on the “Choose Files” button. Click the “Submit” button once every box is filled.
8. Upon successful submission, a receipt with will be generated for further reference.
9. To know your complaint status revisit the website Link
10. Click on the “Online Grievance” button on the homepage. On the new page, click on the “PPCC Public Grievances System” option.
11. Click on “Public Grievances - Website Link/Public Grievances - Android Link/Public Grievances - iOS Link” according to your preference.
12. On the new page, click on the “Track Your Complaints” option.
13. Enter your registered email id and click on the “Get Complaint Details” button.
14. Any step taken towards the complaint will be notified via Email/SMS/Letter.
    

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Required Documents

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.

Office Locations & Contacts

Address
Puducherry Pollution Control Committee
3rd Floor, Housing Board Complex,
Anna Nagar, Nellithope,
Puducherry – 605 005.
Phone: 0413 – 2201256
Email: [email protected]
Website link, Link2
Click on the following link to find the contact details of each district: link

Eligibility

Anyone with a valid complaint about pollution caused by Industries can apply.

Fees

No fee is required to register a complaint.

Validity

A complaint is valid until the authorities carry out the necessary solutions.

Documents to Use

Please attach documents that people can use. e.g., links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

The time limit for each complaint varies according to the credibility and importance of the complaint.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
Website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be 
obtained from the URL of the webpage where the video is displayed.
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.

Required Information

A list of details required to be added to the complaint:

• Name
• Date
• Duration of issue
• Contact details
• Address
• District/Taluk/Village
• Type of Pollution
• Complaint details
  

Need for the Document

This procedure needs to be done to solve water pollution issues caused by industries.

Information which might help

Enter other information which might help.

Other uses of the Document/Certificate

Please explain what other uses are of obtaining this document/certificate.
e.g., a Birth Certificate can be used as proof of identity.

External Links

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Others

More Information which might help people.