Ladakh - Complaint about Faulty Electricity Meter

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Procedure

Apply In-Person:

1. Approach the Electricity Maintenance Department Leh Ladakh to register your complaint regarding the faulty electricity meter.
2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details or please check the link – link#Record the complaint according to the office guidelines.
3. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
4. The request will be taken care of by the respective authority.
5. A technician will visit on the address mentioned in the application to inspect the electricity meter.
6. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
7. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
8. The consumer must follow the department notice and regulations to get the electricity meter fixed.

Apply online

1. To Complaint about Faulty Electricity Meter, the applicant has to use the following link – link
2. Click the “POST GRIEVANCES” to start the process.
3. To verify process, the applicant has to enter the mobile number and enter security code which is provide in the page.
4. Click the “send OTP” button to get the OTP number from the registered number.
5. Enter the OTP and click the “Verify OTP”.
6. Now the applicant has to enter all the details in the application form.
7. Make sure to have all the necessary documents mentioned in the "Required Documents" section of this page.
8. Upload all the necessary documents in the page.
9. After completing all the details, click the “Submit” button.
10. There is no fee for this procedure.
11. Once the verification process gets done, the applicant gets call from the officer.
12. And the action will be taken immediately.

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Required Documents

• Copy and original of the payment receipt of last electricity bill
• Copy of card issued by electricity board
• Photo of the consumer/applicant
• Scan Aadhaar card

Office Locations & Contacts

Electrict Maintenance Department
Office of the Executive Engineer,
E&MRE Department,
Choglamsar, Leh-Ladakh
Location : E&MRE Department, Choglamsar, Leh-Ladakh
City : Leh-Ladakh
PIN Code : 194101
Contact link: Link

Eligibility

Consumers whose meter are damaged and show fault readings can apply for this complaint.

Fees

The fees and payment depends on the respective electricity board and respective state.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

The process takes up to 1 month of time or more.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Consumer number
• Consumer name
• Address
• Phone number
• Complaint description

Need for the Document

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

More information which might help people.