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Karnataka - Complaint about Faulty Electricity Meter

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ProcedureEdit


Apply Online

  1. To Complaint about faulty electric meter, the applicant has to use the following given link link
  2. The applicant has to select the department.
  3. And enter all the details of name, contact number along with comments.
  4. Upload all the necessary documents which is mentioned in the “Required Documents” section of this page.
  5. There is no fee for this procedure.
  6. After completion, the applicant has to click the “Submit” button.
  7. Once the verification process gets completed by the respective officer.
  8. The applicant gets the notification of successful process through mail or SMS.
  9. The officer will visit the site to check the fault.
  10. The processing time for this procedure is within a week.
  11. If the officer is not taken any action, the applicant has to visit the respective office.


Apply In-Person:

  1. Approach your local Karnataka Power Transmission Corporation Ltd. (KPTCL) or Bangalore Electricity Supply Company or Mangalore Electricity Supply Company or Hubli Electricity Supply Company or Gulbarga Electricity Supply Company or Chamundeshwari Electricity Supply Corporation to register your complaint regarding the faulty electricity meter.
  2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
  3. Record the complaint according to the office guidelines.
  4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
  5. The request will be taken care of by the respective authority.
  6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
  7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.


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Required DocumentsEdit

  • Copy and original of the payment receipt of last electricity bill
  • Copy of card issued by electricity board
  • Photo of the consumer/applicant
  • Scan Aadhaar card


Office Locations & ContactsEdit

Karnataka Power Transmission Corporation Limited
Corporate office, Kaveri Bhavan, K.G. Road, Bengaluru – 560009
Corporate Identity number(CIN) of KPTCL- U40109KA1999SGC025521


Bangalore Electricity Supply Company (BESCOM)
Corporate Office ,BESCOM K.R.CircleBangalore-560001.
BESCOM Customer Care Number - 9449844640
BESCOM Customer Care Helpline - 1912 (BESCOM Complaint Number)
BESCOM Complaint Number (SMS) - 9243150000 / 58888


Mangalore Electricity Supply Company
1st Floor, MESCOM Bhavan, Corporate Office, MESCOM, Kavoor Cross Road, Bejai, Mangalore – 575 004.
Phone: 0824-2885701 / 9448289400
Email: [email protected] / [email protected]


Hubli Electricity Supply Company
Corporate Office, HESCOM, Navanagar, P.B Road, Hubballi-580025
Phone: 9480888000/ 9448281097
Email: [email protected]


Gulbarga Electricity Supply Company
Office Address:Gulbarga Electricity Supply Company
Gulbarga-585102
CIN:U04010KA2002SGC030436
PAN:AABCG8895RGS
TIN:29AABCG8895R1ZD
Chamundeshwari Electricity Supply Corporation
CESC Mysore, Corporate Office, #29,n
Vijayanagara 2nd Stage,n
Hinkal, Mysuru-570017
Contact link: Link

EligibilityEdit

Consumers whose meter are damaged and show fault readings can apply for this complaint.


FeesEdit

The fees and payment depends on the respective electricity board and respective state.


ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever


Documents to UseEdit

Please attach documents that can be used by people. e.g. links


Sample DocumentsEdit

Please attach sample completed documents that would help other people.


Processing TimeEdit

The process takes up to 1 month of time or more.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.


Required InformationEdit

  • Name
  • RR/Meter Number
  • Contact Details
  • Nature of the complaint


Need for the DocumentEdit

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.


Information which might helpEdit

Enter other informations which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More information which might help people.


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