Jammu and Kashmir - Complaint about Faulty Electricity Meter

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Procedure

Apply In-Person:

1. Approach the local Jammu & Kashmir Power Development Department (JKPDD) to register your complaint regarding the faulty electricity meter.
2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
3. Record the complaint according to the office guidelines.
4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
5. The request will be taken care of by the respective authority.
6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
9. The consumer must follow the department notice and regulations to get the electricity meter fixed.

Apply online:

1. To Complaint about Faulty Electricity Meter in online, the applicant has to use the given following link – link
2. Enter all the details in the given page with the complaint category and description.
3. Once completed, the applicant has to click the “Submit” button.
4. In the webpage, the complaint 10- digit number will be given.
5. Keep the number for checking the complaint status.
6. The applicant can check the status in the given following link –link
7. The complaint request will be forwarded to the respective officer.
8. A technician will visit the premises as per the address mentioned in the application.
9. The officer will check the meter, if it is fault, the meter will be removed.
10. The applicant has to check the status of further details in the above-mentioned link.
11. The processing time for this procedure is within 30 days.
12. Fee for this procedure has to be paid as per the authority’s request.
    

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Required Documents

• Copy and original of the payment receipt of last electricity bill
• Copy of card issued by electricity board
• Photo of the consumer/applicant
• Scan Aadhaar card
• Photos for additional proof (optional)

Office Locations & Contacts

J& K POWER DEVELOPMENT DEPARTMENT
Transport nagar, Jammu,
Pin code -180006
Jammu and Kashmir - India
Phone No.  : +91 0191 256 0799
Contact link: Link

Eligibility

Consumers whose meter are damaged and show fault readings can apply for this complaint.

Fees

The fees and payment depends on the respective electricity board and respective state.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

The process takes up to 1 month of time or more.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Complaint/Product Name
• Subject of Complaint
• Category of Complaint
• Country of Complaint
• State(optional)
• Complaint details
• Attach photos(optional)

Need for the Document

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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