Haryana - Complaint about Faulty Electricity Meter

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Procedure

Apply In-Person:

1. Approach the Dakshin Haryana Bijli Vitran Nigam (DHBVN) or Uttar Haryana Bijli Vitran Nigam (UHBVN) to register your complaint regarding the faulty electricity meter.
2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
3. Record the complaint according to the office guidelines.
4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
5. The request will be taken care of by the respective authority.
6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
9. The consumer must follow the department notice and regulations to get the electricity meter fixed.
   
   

Apply Online : - Complaint about Faulty Electricity Meter for UHBVN Online with Images and Complaint about Faulty Electricity Meter for DHBVN Online with Images

1. You can file your complaint online by navigating to the following link Link for UHBVN and Link for DHBVN.
2. Click on the Register Complaint.
3. Fill out all the mandatory details required. Refer to the “Required Information” section in this procedure to fill the required details.
4. Once all the mandatory information is filled, click on the submit button.
5. The complaint is successfully submitted.
6. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.
7. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
8. The consumer must follow the department notice and regulations to get the electricity meter fixed.

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Required Documents

• Copy and original of the payment receipt of last electricity bill
• Copy of card issued by electricity board
• Photo of the consumer/applicant
• Scan Aadhaar card

Office Locations & Contacts

UTTAR HARYANA BIJLI VITRAN NIGAM LIMITED - UHBVNL
Plot No.: C16, Sector 6, Budanpur,
Panchkula – 134109Haryana,
India,
Phone No.  : +91 0172-2572535
Fax : +91 0172-3019112
Email : [email protected]
Contact link: Link

DAKSHIN HARYANA BIJLI VITRAN NIGAM - DHBVN
Vidyut Sadan DHBVN , Vidyut Nagar Colony,
In Front Of Mid Town,
Hisar - 125005,Haryana, India
Phone : +91 01662 - 223734
Fax - +91 01662 – 223098
Email ID :- [email protected]
Contact link: Link

Eligibility

Consumers whose meter are damaged and show fault readings can apply for this complaint.

Fees

The fees and payment depends on the respective electricity board and respective state.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

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Processing Time

The process takes up to 1 month of time or more.

Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Full Name of Person
• Email ID
• Mobile Number
• Account number
• House Number
• Area/sector/Colony
• Village/City
• District
• Pin code
• Area Type (Rural, City/Town)
• Complaint category
• Complaint description
• Choose file (if any)
• Circle
• Sub division
• Area Name

Need for the Document

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

More information which might help people.