Uganda - Apply for a Duplicate Registration Book/Number Plate

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Procedure

The following should be done before making the applicant

1. In case of lost number plate or logbook start by reporting it to the nearest police station, upon that you will be issued with a police report
2. Then visit the newspaper office and make an advertisement of the lost number plate or logbook usually within 14 days of making the report begin the application
   
   

Apply Online

1. To apply for a duplicate registration book / number plate, the applicant has to use the following link
2. In the given page, please mouse over on the “Login” button provided on the top right corner and click on the “Portal” option to get the respective page.
3. Please use your TIN and password as appropriate to login.
4. Under e-services, point on Motor Vehicle Registration then select application from the extended menu.
5. Please select new form under form type and then select Alteration for the Purpose of Application.
6. Please click on the Vehicle Details Page and edit the required details as applicable.
7. Please follow the screen prompts in attaching required documents if prompted.
8. In the payment registration page, click on Register Payment option.
9. The Alteration fee details will be displayed. Please complete the payment process by selecting the payment mode as applicable to submit your application.
10. On successful submission an e-acknowledgement receipt will be provided. Please take printout of the receipt, form, and payment slip.
11. Please make the payment as per the bank selected and collect the receipt of payment.
12. Go back to the licensing office, submit the application printed from system along with attachments as advised along with the payment receipt to the licensing office as applicable.
13. Please use the following Link and find the suitable office for your submission.
14. The authorities may provide you an acknowledgement for the submission of the application.
15. This application will be processed by the department and the number plate or the document will be door delivered or delivered as per the authority’s advice.

Note: In case of a lost, stolen or damaged licences plate number you will be told to go to the number manufacturing and make the duplicate number.

Apply In-Person

1. Applicant shall apply with the respective Uganda revenue branch (URA) office as appropriate.
2. Please use the contact information provided under this page to talk with the representative and get the latest updated requirements to file an application.
3. Please use the following Link and find the suitable office for your submission.
4. In general, please go to the office along with the required documents and applicable fees in acceptable format.
5. Approach the services desk and request for an assessment form for the application of the duplicate number plate or logbook.
6. Fill in the application form accurately and submit it to the attending official, whom will verify them, upon which will issue you with a payment receipt.
7. Head to any designated bank with the payment receipt (the bank will issue you a bank account meant for this purpose).
8. Make the recommended application fees upon which you will be issued with a bank receipt slip as a proof of your payment.
9. Go back to the licensing office, submit the completed application and attachments as advised along with the payment receipt to the licensing office as applicable.
10. Upon submission, the authorities may provide you an acknowledgement for the submission of the application.
11. This application will be processed by the department and the number plate or the document will be door delivered or delivered as per the authority’s advice.

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Required Documents

Duplicate number plate

• Application form for the duplicate plate signed and stamped if the applicant is non-individual
• Police report in case the plate was stolen or lost and if damage you will surrender the damage plate
• A newspaper advert in case the plate were lost (optional)
• Laboratory report from the CID headquarters in case both plates were lost (optional)
• Copy of the identification number of the applicant
• Payment slip for the duplicate fees

Duplicate logbook

• Application form for the duplicate log book signed and stamped if company
• Damage logbook if available or police letter and an advert if it was lost (optional)
• Copy of the identification document
• Payment slip for the duplicate fees

Office Locations & Contacts

Uganda Revenue Authority Headquarters,
Plot M193/M194, Nakawa Industrial Area
P.O. Box 7279, Kampala
Toll Free: 0800-117-000/ 0800-217-000
Email id: [email protected]
Contact: link

Eligibility

• All motorist in Uganda with a vehicle which is registered in Uganda by the URA and have their number plate, logbook lost, stolen or damaged

Fees

• Duplicate number plate : UGX 49000
• Duplicate log book : UGX 44000

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

• URA will notify you about your application status within 1 working day after receiving all the necessary information.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Report the lost or stolen number plate/logbook to the police you will be issued with the a police report then make an advert on the newspaper about the lost/stolen number plate or logbook
• Visit the licensing officer and request for the duplicate number plate or logbook for the assessment application form or you can apply online
• Go to the designated bank and make the required payment on which you will be issued with a bank payment slip
• Your documents will be verify and process if all the information are in order you will be issued with the duplicate log book by the URA
• Return the damage number plate to the URA office on the agreed date
• In case of a lost, stolen or damaged licences plate number you will be told to go to the number manufacturing and make the duplicate number

Required Information

• Full name of the owner of the vehicle
• Vehicle registration number
• Detail about the vehicle (mode, make, colour etc.)
• Surrender Damage logbook or number plate
• Police report
• Newspaper Advert copy
• National identification card of the owner (ID card)
• Taxation identification card (TIN)

Need for the Document

• It is mandatory requirement for all Uganda motorist to report any lost, stolen or damage number plate or logbook to the police or the Uganda revenue authority
• Valid registration book (logbook) proves ownership of a motor vehicle

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

Online Link

Others

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