Zambia - Renew a Cross-Border Visa

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Procedure

Apply In-Person:

1. To renew a Cross-Border Visa in Zambia, the applicant will have to visit the department of immigration, please tap on the following link to view contact details: link.
2. Please make sure that you have all the documents listed in the “Required Documents” section of this page.
3. Upon visiting, the applicant will be provided with an application form to be filled in the immigration office.
4. Once understanding the guidelines properly, the applicant has to fill in all the necessary information in the application form.
5. Submit the application form with necessary attachments to the office.
6. Pay the fee as given in the “Fees” section of this page.
7. After the completion and verification of all the documents, the visa will be accessible.
8. Collect the visa from the office or wait for the visa to arrive via post on the postal address in a stipulated time.
   

Apply Online

1. Visit the following portal online registration portal.
2. Login if you already have an account or register yourself.
3. Provide the details asked like name, email and passport number.
4. Choose “Type of Representative” from the drop down menu provided.
5. Click on the “register” button.
6. Go to the login portal again and login with your username and password.
7. After you have successfully logged into the system with your account credentials, click “My Profile” to access your personal profile information.
8. Data form will be displayed and the information will be organized in 3 tabs: Identity, Address, Contact.
9. Fill in all the appropriate details and after you have finished click the “Save” button to save the information.
10. Open the “Contact” tab and provide your up-to-date contact information, so that the Immigration Department could reach you for questions and notices. Otherwise, you may miss some important information. Click “Save” after you have finished.
11. Now, go to “My Workplace” you will see a links under “Available Permits” for various permits
12. Select “Cross-Border Visa” service from the permits list present in the menu.
13. Click “Next” and complete the application that consists of a form for a Cross-Border Visa and again click “Next”.
14. Review the application requirements, scan and upload the required documents, click “Next”.
15. Preview the completed application form as a PDF file (you can print or save it for your records).
16. If all information is correct, click “Confirm” and preview the system-generated Electronic Bill (you can print or save it for your records).
17. If you accept the fees and have your credit card ready, click on the “Pay Online” button and you will be redirected to the bank site for secure payment processing.
18. Enter your billing details, click “Next” and then click the “Pay” button.
19. Upon completion of payment, you will be returned to the Payment Receipt page.
20. Review your payment confirmation message, print or download Payment Receipt in PDF format, for your records.
21. To complete the application process, click on the “Finish” button. You will see the number of the application case you have submitted.
22. Your application can be tracked after logging in and going to the “submitted” section.
23. Wait for approval of your application.
24. After the completion and verification of all the documents, the renewed visa will be accessible.
25. Collect the visa from the office or wait for the visa to arrive via post on the postal address in a stipulated time.
    

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Required Documents

• Covering letter from applicant addressed to the Director General of Immigration/Regional Immigration Officer.
• Proof of membership to a Cross Border Traders Association.
• Letter from the relevant Cross Border Traders’ Association supporting the renewal.
• Original Permit.
• Prescribed fee receipt.
  

Office Locations & Contacts

The Director-General
Department of Immigration
Headquarters
Kent Building
Haile Selassie Road
P.O. Box 50300
Lusaka, Zambia
Contact number: +260 211 255282
email: [email protected]
Contact Details link.

Eligibility

• A Cross Border Permit is issued to a foreigner who is a member of a regional grouping to which Zambia is party or one who ordinarily resides in a country sharing boundaries with Zambia and is a member of an association of persons engaged in cross border business.
• The applicant should already have a cross-border visa.
  

Fees

Application Fee: K 6750.

Validity

• It is issued for an initial period of ninety (90) days and may be renewed after expiry for a further period of ninety (90) days within a period of six (06) months from the date of issuance.
• The period granted shall not exceed six (6) months in any given period of twelve (12) months.
  

Documents to Use

Please attach documents that can be used by people. e.g. links.

Sample Documents

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Processing Time

The processing time depends on the time taken for verification of documents submitted.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <& video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, google video, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of the webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Make sure to check the status of your application if you have applied through the online portal.

Required Information

• Name of applicant
• Age
• Phone number/email
• occupation
• Postal address
• Passport number
  

Need for the Document

A Cross-Border Permit is issued to a foreigner who is a member of a regional grouping to which Zambia is a party or one who ordinarily resides in a country sharing boundaries with Zambia and is a member of an association of persons engaged in cross-border business.

Information which might help

Immigration and Deportation Act of Zambia:link.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

More information which might help people.