Singapore - Renew Travel Agent License

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Procedure

Apply In person

1. To renew a Travel Agent License (TA)the applicant has to approach Singapore Tourism Link
2. A application form will be provided to the applicant by the relevant officer.
3. The applicant has to provide the general information and application details.
4. The applicant has to submit the required document that are mentioned in “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required document along the application form and submit the form to the authority officer.
6. After submission the applicant needs to pay the renewal fee of $400 via credit or debit card.
7. After successful payment, the renewed licence in its physical form will be mailed to the business’s registered address.

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Required Documents

• Travel agent license
• A copy of Applicant's NRIC
• ACRA Business Profile
• Company’s Business Reg No. / UEN information
• Key executive’s NRIC/ Employment pass/ entry pass.
• Latest management accounts
• Audited Accounts for the preceding 2 years.
• Annual Business Profile Returns for the preceding 2 years.
• Increase paid-up capital if the net value of the business is below the required $100,000 for General Licences or $50,000 for Niche Licences.
• Pay outstanding fines, composition sums and financial penalties.

Office Locations & Contacts

Singapore Tourism Board 
Tourism Court 1 Orchard spring Lane
Tel: (65) 6736 6622 Fax: (65) 6736 9423​​
Email: [email protected] (for tourist guide)
[email protected] (for travel agent)
Contact details link
Regional details link

Eligibility

• Any person or company who intends renew their travel agent are eligible to make this application.

Fees

• License fee to renew travel agent license - $400

Validity

• The renewed licence is valid for 1 year.
• The validity of licence end 31st December every year.

Documents to Use

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Sample Documents

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Processing Time

• Processing time of this procedure takes up to 7 to 15 days.

Related Videos

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Instructions

There are 2 types of travel agent licences:
Niche Licence

• Under the Travel Agents Regulations 2017, a Niche licence is a licence that is subject to a condition restricting the licensee granted the licence to supply only tours within Singapore without any right of accommodation. An example of such a tour is a sit-in coach day tour. The Niche licence has minimum financial requirements of $50,000.

General Licence

• Under the Travel Agents Regulations 2017, a General licence is a licence that is not a Niche licence, i.e. it is a licence for travel agents conducting any other activity beyond what is described in the scope of a Niche licence. The General licence has minimum financial requirements of $100,000.

Required Information

• Name
• Nationality
• Resident Status
• NRIC/FIN/Passport No
• Employment Pass
• Date of Birth
• Gender
• Residential Address
• Residential No
• Mobile No
• Email Address
• Educational Qualifications
• Work Experience

Need for the Document

Under Section 4 of the Travel Agents Act (Cap. 334), a person carries on the business of a travel agent if the person carries on, or advertises or holds himself out as carrying on, a business of any of the following:

• Supplying any person, a right to travel on any conveyance;
• Supplying any person, a right to travel on any conveyance to, and a right of accommodation at a hotel or similar boarding premises at one or more places, whether in singapore or elsewhere;
• ​purchasing, or reserving, for resale to a person a right to travel on any conveyance;
• Supplying any tour (whether or not organised by the person) to any other person; or
• Such other similar activity as may be prescribed.​

NOTE: The term "supply", in relation to a travel product, includes the sale, or arranging for the provision, of the travel product.

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Other uses of the Document/Certificate

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External Links

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