Scotland - Apply for Water and Sewerage Charges Exemption

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Procedure

Apply In Person

1. To Apply for Water and Sewerage Charges Exemption, the applicant has to approach the HM Revenue& Customs link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as requested by the authority.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
10. Once the process gets completed, the applicant gets a call from the office regarding the application.
11. If the application for water and sewerage charges exemption is approved, Scottish Water will confirm the applicant’s exemption and adjust the applicant’s bills accordingly. The applicant will no longer be required to pay the exempted charges.
12. Follow any additional instructions provided by Scottish Water regarding billing and ongoing communication.
13. This entire process can be completed within 15 days or as per the timeline advised by the respective department authority.

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Required Documents

• Application form
• Benefit award letters
• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Fee receipt
• Medical certificates or letters (if applicable)
• Proof of income (if applicable)
• Property characteristic documentation (if applicable)
• Any other documents (If required)

Office Locations & Contacts

HM Revenue& Customs
Address: HMRC FoI Act Team, S1715, 7th Floor, Central Mail Unit, Newcastle Upon Tyne
NE98 1ZZ, United Kingdom
Email: [email protected]
Contact – link

Eligibility

Here are the eligibility requirements to apply for water and sewerage charges exemption in Scotland:

• The applicant must be a registered charity or Community Amateur Sports Club (CASC) operating in Scotland.
• The applicant’s gross annual income must be less than £300,000 for full exemption or £200,000 for partial exemption.
• The applicant must not have a permanent alcohol license under part 3 of the Licensing (Scotland) Act 2005, other than an occasional permission granted under that Act.
• The applicant must be responsible for paying the water and sewerage bill.

Fees

• The applicant has to pay the prescribed fee as requested by the authority.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 15 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Charity or CASC registration number
• The address of the premises where the applicant is applying for exemption
• The gross annual income of the applicant’s charity or CASC
• A copy of the applicant’s charity or CASC's latest accounts
• A statement from the applicant’s accountant confirming his/her gross annual income
• Contact details
• Email ID

Need for the Document

• Water and sewerage charges exemption in Scotland refers to a program that provides certain individuals or households with an exemption from paying water and sewerage charges or a reduction in their charges.
• The purpose of this program is to offer financial assistance to those who may face difficulties in meeting their water and sewerage bills due to specific circumstances.

Information which might help

For more information Link link]

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

• Water and sewerage charges exemption in Scotland is a scheme that helps to reduce costs for small charities and Community Amateur Sports Clubs (CASCs) by exempting them from paying for water and sewerage services. This is funded by a 1.5% uplift in the charges for other business customers.