Kenya - Obtain a Public Service Vehicle (PSV) License

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Procedure

Apply In-Person:

• Drivers Application Procedure (Taxi, Institution, Matatu and Individuals)
  

1. A driver applying for public service vehicle license in Kenya should be twenty four years and over and have over four years of experience in driving in Kenya or abroad.
   
2. To obtain a public service license in Kenya, a driver should fill a form XVI which is taken to Traffic Police Department in Nairobi (located in Upper Hill near Kenyatta National hospital) for certification.
   
3. Ksh 50 is charged or certification of Form XVI
   
4. The receipt obtained from the Traffic Police Department should be taken to Road Transport Department in Nairobi which is located in Times Tower in Nairobi
   
   • The following documents should be accompanied with Form XVI
     
   1. A certificate of good conduct from the Criminal Investigation Department [CID]
      
   2. A copy of national identity card
      
   3. Driving license of one who is applying.
      
   4. Receipt of payment for certification.
      
      • A Prescribed fee of KSH 625 is paid by the applicant to obtain PSV licence, the payment is made to the Road Transport Department in Times Towers in Nairobi.
        
      • For drivers in Kenya obliged to drive class E-apply for Class J Matatu endorsement the one obliged to Drive class B, C and E is required to apply for class A endorsement.
        
        

• Matatu Conductors Application
  

1. Requirements or obtaining a conductor PSV licence include the flowing;
   
   1. One must be of 18 years and above,
      
   2. have a copy of national identity card
      
   3. Have a certificate of good conduct from the Criminal Investigation Department in Kenya.
      

• To obtain a public service license in Kenya, a conductor should fill a Form XVII which is taken to Traffic Police Department in Nairobi (located in Upper Hill near Kenyatta National hospital) for certification.
  
• Ksh 50 is charged or certification of Form XVI
  
• The receipt obtained from the Traffic Police Department should be taken to Road Transport Department in Nairobi which is located in Times Tower in Nairobi
  
• A Prescribed fee of KSH 625 is paid by the applicant to obtain PSV licence, the payment is made to the Road Transport Department in Times Towers in Nairobi.
  
  

Apply On-line :

1. Visit the National Transport and Safety Authority Website NTSA and click on the “PSV Sacco/Company portal” option.
   
2. Create account with NTS by filling in your names and ID number.
   
3. Wait for the site to register your details and proceeded input more required information so as to complete registration. This information includes
   
   1. Email
      
   2. Mobile number
      
   3. You are also required to upload a recent passport photograph(Then Click on the create account icon so as to create account)
      
4. Now log in into your new created account
   
5. Select approved licencing status and click on new application then chose the application type you want to make;
   
   • PSV Driver application
     
   • PSV Conductor Application
     
   • Institution Driver Application form
     
   • Taxi Driver Application form
     
6. Fill in the required details in the generated form. The details include:
   
   • link to Sacco/ Institution/ Employer
     
   • Update licence photo
     
   • Physical address
     
   • P.O.Box address
     
   • Attach good conduct
     
   • Drivers licence number
     
   • Licence collection point
     
7. Click net to go to payment section. Select payment method and proceed to pay. Methods of payment include
   
   • M-pesa/ Debit/ Credit / Prepaid card
     
   • Airtel Money
     
   • Mobikash
     
   • E- agent
     
   • Cash
     
8. After payment confirm payment by clicking on the confirm payment icon.
   
9. Click submit after confirming payment. Go to back the dash board and click my applications to review your application.
   
10. If satisfied that the information is correct print your application and take it to the collection point to collect, you licence.

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Required Documents

• A dully filled and signed Form XVI for drivers or Form XVII for conductors.
  
• Receipt of KSh 50 to be surrendered to the Road Transport Department
  
• A Certificate of good conduct obtained from Criminal Investigations Department (CID)
  
• Copy of applications National Identity card.
  
• Driving Licence of the applicant
  
• Passport photo

Office Locations & Contacts

National Transport and Safety Authority (NTSA) - Head Office
Physical Address:316 Upper Hill Chambers, 2nd Ngong Avenue, Nairobi
P.O Box 3602 -00506, Nairobi
Kenya
Mobile Number: Safaricom: 0709 932 000/ Telkom: 020 6632 000
Call Center: Safaricom Line: 0709 932 300 /Telkom Line: 020 6632 300
Email: [email protected]
Complains: [email protected]
Report corruption here: [email protected]
E-Citizen Queries: Safaricom Line: 0709 932 300/Telkom Line: 020 6632 300
Website Link

NTSA PSV Licensing
NTSA PSV Licensing

NTSA - E- Citizen Protal E- Citizen Link

Eligibility

• Valid certificate of good conduct issued to the effect that a person is fit and proper to hold a license
  
• Holder of class ABCE or J (for drivers)
  
• Must have experience of four (4) years of continuous driving (for drivers) Prior to application
  
• Above the age of twenty four (24) years (for drivers)
  
• Above the age eighteen (18) years (for conductors)
  
• Must be cleared by the Sacco/Company

Fees

• Certification fee of application forms Ksh 50
  
• Processing fee of the PSV license Ksh 625

Validity

• The PSV documents is valid for two years from date of issue

Documents to Use

Please attach documents that can be used by people. e.g. links

Processing Time

Immediate

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Instructions

Drivers

• The applicant must be 24 years and over.
  
• A driver authorized to drive Class E vehicles, should apply for Class J Matatu endorsement, and a driver authorized to drive Class B, C and E vehicles should apply for Class A endorsement. Class J is for all PSV vehicles not exceeding a seating capacity of 24 persons, and Class A is for any PSV vehicle.
  
• The applicant must have driven for over four years prior to his applying for a PSV endorsement.
  
• A duly filled and signed Form XVI. The Form is to be forwarded to the Traffic Police Department for certification. A fee of Kenya Shillings 50 is charged by the Police department, and the receipt should be surrendered to the Road Transport Department.
  
• A certificate of Good Conduct obtained from the Criminal Investigations Department (CID)
  
• Copy of applicants National Identity Card.
  
• Driving License of the applicant.
  
• The application forms are to be lodged at the Road Transport Department offices at Times Tower, Nairobi. The applicant is required to pay a prescribed fee of Kenya Shillings 625/=
  
  

Conductors

• The applicant must be over 18 years of age
  
• A certificate of Good Conduct from the CID
  
• Copy of the applicants National Identity Card
  
• Duly filled and signed application form XVII. The police must endorse the form. Also required is the official receipt of Kenya shillings 50 from the police.
  
• The applicant is required to lodge the application at the road transport offices at Times Tower, Nairobi and pay the prescribed fee of Kenya Shillings 625/=

Required Information

• Sacco/Company Name
  
• Surname
  
• Other names
  
• Signature
  
• National Identity No.
  
• Sacco/Company Postal Address
  
• Physical Address
  
• Signature of Sacco/Company official
  
• Number of Years of continuous driving
  
• Police clearance

Need for the Document

• By Kenyan law traffic laws, a person should not drive or act as the conductor of a public service vehicle on a road unless he is licensed for the purpose under the law, and a person should not employ or permit any person who is not so licensed to do so.
  
• This document should compliance with the traffic laws of Kenya.

Information which might help

A driver authorised to drive Class E Vehicles, should apply for Class J matatu endorsement, and a driver authorised to drive Class B, C and E vehicles should apply Class A endorsement. Class J is for all PSV vehicles not exceeding a seating capacity of 24 persons, and Class A is for PSV vehicle.

Endorsement driving licence

• Log into eCitizen and look for the NTSA link.
  
• Click Make Application
  
• Click on Driving Licenses and scroll down to Driving Class Endorsement or Driving Class Endorsement (Class A or J Only), if you want a Class A or J endorsement.
  
• Click Apply Now
  
• Insert the details requested
  
• Make the payment of 550 via Mpesa and follow the instructions to get the endorsement

Other uses of the Document/Certificate

The PSV licence is required by transport companies offering employment to prospective drivers and conductors. One needs to have this document to gain employment in the public service transportation sector.

External Links

National Transport and Safety Authority Website:Refer Link

Others

• The Kenyan National Transport and Safety Authority (NTSA) was established on 26th October 2012 through the Act of Parliament. Its main mission is to improve the accessibility of Kenyan roads for all the users. The vision of NTSA is to offer efficient, reliable, and safe roads for Kenyans.
  
• The main purpose of NTSA is to implement policies which are related to road transport and road safety, to ensure there is the provision of safe and reliable transport services for the public, implementation of policies related to road safety and transport, and to offer a recommendation on issues relating to safety and transport