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==Procedure==
'''Apply In-Person:''' 
#Approach the Uttarakhand Power Corporation Ltd. (UPCL) to register your complaint regarding the faulty electricity meter.
#Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
#Record the complaint according to the office guidelines.
#Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
#The request will be taken care of by the respective authority.
#A technician will visit on the address mentioned in the application to inspect the electricity meter.
#If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
#The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
#The consumer must follow the department notice and regulations to get the electricity meter fixed.
 
'''Apply Online:''' - [https://www.wikiprocedure.com/index.php?title=Uttarakhand_-_Online_Complaint_about_Faulty_Electricity_Meter Uttarakhand Complaint about Faulty Electricity Meter Online with Images] 
#You can file your complaint online by navigating to the following link: [https://www.upcl.org/wss/downloads.htm Link]
#Click on Complaint/Request Services and Complaint Registration.
#Login using your credentials Username and password or with your mobile number.
#Fill out all the mandatory details required. Refer to the “Required Information” section in this procedure to fill the required details.
#Once all the mandatory information is filled, click on the submit button.
#The complaint is successfully submitted.
#After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.
#The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
#The consumer must follow the department notice and regulations to get the electricity meter fixed.
 
==Required Documents==
*Copy and original of the payment receipt of last electricity bill
*Copy of card issued by electricity board
*Photo of the consumer/applicant
*Scan Aadhaar card

 
==Office Locations & Contacts==
'''UPCL Head / Corporate Office Contact Details''' 
UPCL Head /Corporate Office Address: 
Victoria Cross Vijeta Gabbar Singh, 
Urja Bhawan, Kanwali Road, 
Balliwala Chowk, Dehradun, 248001. 
Phone No : 0135-2763672, 2763673, 2763674, 2763675 
Fax No : 0135- 2763821 
Contact link: [https://www.upcl.org/contact-details-of-other-upcl-officials/ Link] and [https://www.upcl.org/contact-us/ Link] 
 
==Eligibility==
Consumers whose meter are damaged and show fault readings can apply for this complaint. 

 
==Fees==
The fees and payment depends on the respective electricity board and respective state. 

 
==Validity==
Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

 
==Documents to Use==
Please attach documents that can be used by people. e.g. links

 
==Sample Documents==
Please attach sample completed documents that would help other people.

 
==Processing Time==
The process takes up to 1 month of time or more. 

 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

 
==Instructions==
Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

 
==Required Information==
*Consumer Number
*Consumer ID
*Email ID
*Mobile number
*Complaint type
*Complaint registration

 
==Need for the Document==
Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again. 

 
==Information which might help==
Enter other informations which might help.

 
==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

 
==External Links==
Place some external links which might help.

 
==Others==
More information which might help people.

[[Category:Uttarakhand]]

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