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==Procedure==
''Pension fund application shall be submitted NOT earlier than 60 days from Member’s date of death'' 
Apply In-Person
#To apply for survivor benefits the claimant should complete the relevant application form and submit it (in person) to his/her nearest branch office. Applications forms are available [https://www.nssfug.org/uploads/CLAIM%20FORM.pdf online] and in all NSSF branch offices.
#Qualifying members shall apply for benefits at the nearest NSSF office. Members may be required to provide further evidence.
#In order to avoid inconveniences, a claimant is obliged to provide full proof of identity and where necessary, an investigation to this effect shall be conducted by the fund.
#After filling in the application form the applicant/claimant should approach their local administration (i.e., the administration in your home district) to endorse Application for Survivors benefits Pension/ Provident Fund form of your application. The local administration include the Chief administration officer/Deputy CAO.
#Submit the completed application form together with the required documents (in person) to your nearest NSSF office.
#The NSSF officials will process your application and will remit your survivor benefits to your bank account.

==Required Documents==
*Certified copy of the marriage certificate or other evidence of marriage in case the deceased was married.
*Current passport size photograph of the claimant
*Copy of the claimant’s valid Personal Identification e.g. National Identity Card/Driving Permit/Passport/Financial Card/ Employer Identity Card.
*Alien registration card OR Work permit of the deceased,for Non- Ugandans.
*Proof of the claimant’s bank account details e.g. Bank slip,1 page of a Bank Statement,Bank letter confirming bank details.
*Death Certificate of the member from National Identification and Registration Authority(NIRA).
*Introduction letter from the employer of the deceased member OR Introduction letter from the LC.
*Baptism Certificates for Children and Marriage Certificate or customary marriage letter for spouse-for claimants not registered/updated by the deceased member and for new re-registrations.
*Map or directions to the Ancestral home/burial site.
*Certified copies of petition to the letters of Administration and the Letters of Administration OR certified copies of the Will of Deceased and Grant of probate-for benefits claims of UGX 5M and above.
*News Paper Gazette for benefits claims of UGX 5million and above.
*Certificate of No Objection to the claimant for obtaining letters of administration for claims with an estate value above UGX 50M.
'''Note:''' Present original documents when submitting claim for comparison with copies.

==Office Locations & Contacts==
'''National Social Security Fund (NSSF) - Head Office''', 
Plot 1 Pilkington Road, 
Workers House, 14th Floor, 
Kampala , Uganda 
P.O. Box 7140, 
Kampala, Uganda 
Toll Free: 0800286773 (Call Center) 
Email: customerservice@nssfug.org 
Website: [https://www.nssfug.org/contactus/ Link] 
 
==Eligibility==
Following list is the Order of Eligibility: 
'''First- Spouse/Spouses''' 
*Husband/wife(s) and
*Minor children below 18 years (old fund)
*Children below 25 years of age (new fund)
*Minor children or those below 25yrs and are certified to be suffering from mental incapacity shall be paid through guardians.
'''Second – All Children.''' 
*Where both parents are deceased (Minor Children will be paid through the guardian)
'''Third – Both parents.''' 
*Where the deceased member was NOT married, and had no children
'''Fourth – Brother/Sister.''' 
*Where a deceased was NOT married, had no children and both parents are deceased.
'''Fifth – Grand parents''' 
'''Sixth -Others/next of kin'''
*Any other applicant must prove dependency and shall submit a confirmed Grant letter of administration in respect to deceased member’s Benefits.

==Fees==
This application is processed free of charge.

==Validity==
Courses offered at these Centres ranges from one to six weeks.
==Documents to Use==
*[https://www.nssfug.org/uploads/CLAIM%20FORM.pdf Application Form]
==Sample Documents==
Please attach sample completed documents that would help other people.

==Processing Time==
This process takes an approximate of three months to complete.

==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

==Instructions==
*Claimants shall be required to fill all relevant forms accurately.
*Claimants are advised to submit the claim in person to the nearest office.
*All the processing of benefits is done at the NSSF offices.
*Benefit forms must be witnessed by the claimant's last contributing employer.
*Pension fund application shall be submitted NOT earlier than 60 days from Member’s date of death. 
'''How to apply:''' 
#Complete the Application for Survivor’s Benefit Form
#Get your local administration (i.e., the administration in your home district) to endorse on the form of your application
#Submit the completed application form + the required documents (in person) to your nearest NSSF office

==Required Information==
#Particulars of deceased member(Name,Member Number,ID Number)
#Home Particulars (Nationality,County,District,Location , Sub-Location)
#Details of employment
#Particulars of claimants (Full names, Age , ID card number , Address and telephone , relationship to deceased)
#Present home particulars
#Thumbprint of claimant(s)
#Confirmation by chief Administrator /deputy CAO.of the home district of deceased.

==Need for the Document==
*This benefit is paid to: This benefit is payable to the survivor(s)/dependents(s) relative(s) of a deceased member.
*The dependents relatives qualify for this benefit in the following order:
#The husband/wife of the deceased member.
#All children irrespective of age or gender (if the husband/wife of the deceased member is also deceased, or if the deceased member was a single parent).
#The parents of the deceased (if the deceased member was not married and had no children)
#Sisters/brothers of the deceased (if the deceased was single, had no children, and both parents are deceased)
#The guardian to the children of the deceased member (where both the parents are deceased and all the deceased members’ children are minors)
#An applicant who has letters of administration (where all dependents are exhausted)

==Information which might help==
Enter other informations which might help.

==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

==External Links==
*[https://www.nssfug.org/13/Benefits External Link 1]

==Others==
*Any person who fails to disclose or misrepresents any material fact whether or not such non-disclosure or misrepresentation is fraudulent and receives any benefits he is not entitled to receive as a consequence of the non-disclosure or misrepresentation is liable to repay the Benefits within 21 days.

[[Category:Uganda]]

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