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2025-04-29T12:08:00Z

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==Procedure==
'''Apply In-Person:''' 
#Approach the Tripura State Electricity Corporation Ltd (TSECL) to register your complaint regarding the faulty electricity meter.
#Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
#Record the complaint according to the office guidelines.
#Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
#The request will be taken care of by the respective authority.
#A technician will visit on the address mentioned in the application to inspect the electricity meter.
#If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
#The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
#The consumer must follow the department notice and regulations to get the electricity meter fixed. 
 
'''Apply Online''': 
#You can file your complaint online by navigating to the following: [https://tripurarti.nic.in/ Link]
#Fill out all the mandatory details required. Refer to the “Required Information” section in this procedure to fill the required details.
#Once all the mandatory information is filled, click on the submit button.
#The complaint is successfully submitted.
#After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.
#The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
#The consumer must follow the department notice and regulations to get the electricity meter fixed.
 

==Required Documents==
*Copy and original of the payment receipt of last electricity bill
*Copy of card issued by electricity board
*Photo of the consumer/applicant
*Scan Aadhaar card

 
==Office Locations & Contacts==
'''Tripura State Electricity Corporation Limited''' 
Banamalipur, Indranagar, 
Agartala - 799001 
Tripura, India 
Phone: +91 0381 - 2318001 / 2319427 
Customer care no. 1912 / +91 0381 – 2353502 
Fax: +91 0381 2319427 
e-mail: customer.care@tsecl.in 
 
''''State Chief Information Commissioner (SCIC)''' 
Tripura Information Commission (TIC), 
Secretariat Annexe Building, 
Pt. Nehru Complex, 
Agartala - 799 006 
Tripura West. 
Telephone : +0381 - 2318021 
Email: Tripura.info123@gmail.com 
Contact link: [https://tripurarti.nic.in/contact-us/ Link] 
 

==Eligibility==
Consumers whose meter are damaged and show fault readings can apply for this complaint. 

 
==Fees==
The fees and payment depends on the respective electricity board and respective state. 

 
==Validity==
Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

 
==Documents to Use==
Please attach documents that can be used by people. e.g. links

 
==Sample Documents==
Please attach sample completed documents that would help other people.

 
==Processing Time==
The process takes up to 1 month of time or more. 

 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

 
==Instructions==
Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

 
==Required Information==
*Department
*Organisation
*Title
*Name country
*Complete address
*Pin code
*State
*District
*Name of city/town/village
*Telephone 1
*Telephone 2
*Mobile number
*Fax
*Email ID
*Compliant description

 
==Need for the Document==
Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again. 

 
==Information which might help==
Enter other informations which might help.

 
==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

 
==External Links==
Place some external links which might help.

 
==Others==
More information which might help people.

[[Category:Tripura]]

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