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2025-04-30T13:00:39Z

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==Procedure==
'''Apply by Post:'''
#To Request an Assistance Dog, the applicant has to approach the Department of Veterans Affairs [https://www.dva.gov.au/about-us/contact-us link]
#An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following [https://www.dva.gov.au/sites/default/files/2022-10/d9356.pdf link]
#The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
#Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
#The applicant has to attach photocopies of the required documents along with the application form while submitting it.
#Submit all the documents with the completed form to the concerned office mailing address.
#The mailing address is mentioned in the “Office Locations & Contacts” section of this page.
#The applicant has to pay the prescribed fee as requested by the authority.
#After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
#Also, the applicant has to complete the interview session.
#Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
#Once the process gets completed, the applicant gets a call from the office regarding the application.
#For further process, the applicant has to follow the instruction given by the officer.
#If the application is approved, the applicant will get the requested permit.
#This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
'''Apply by Email:'''
#To Request an Assistance Dog, the applicant has to approach the Department of Veterans Affairs [https://www.dva.gov.au/about-us/contact-us link]
#An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following [https://www.dva.gov.au/sites/default/files/2022-10/d9356.pdf link]
#The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
#Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
#The applicant has to attach photocopies of the required documents along with the application form while submitting it.
#Submit all the documents with the completed form to the concerned office email - Assistance.Dogs.Requests@dva.gov.au
#The applicant has to pay the prescribed fee as requested by the authority.
#After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
#Also, the applicant has to complete the interview session.
#Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
#Once the process gets completed, the applicant gets a call from the office regarding the application.
#For further process, the applicant has to follow the instruction given by the officer.
#If the application is approved, the applicant will get the requested permit.
#This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
 
==Required Documents==
*Application form [https://www.dva.gov.au/sites/default/files/2022-10/d9356.pdf link]
*ID proof (Birth Certificate, national Identity card, etc)
*Address proof – (Driving license, passbook, utility bill, etc)
*Fee receipt
*Medical documentation
*Training agreement
*Proof of statement
*Proof of income
*Criminal record check
*Any other documents (If required)
 
 
==Office Locations & Contacts==
'''Department of Veterans Affairs''' 
GPO Box 9998 
Brisbane QLD 4001 
Telephone: 1800 VETERAN (1800 838 372) 
International callers: +61 2 6289 1133 
Contact [https://www.dva.gov.au/about-us/contact-us link] 
 
'''Services Australia''' 
PO Box 9822 
BRISBANE QLD 4000 
Fax – 03 9605 7987 
Phone – 1300 361 457 
Contact [https://www.servicesaustralia.gov.au/phone-us?context=26266#his link] 
Nearest Office [https://findus.servicesaustralia.gov.au/ link] 
 
:'''Note''': Enter the postcode and click the “Locate” button to find the nearest office.
 
 
==Eligibility==
*In Australia, individuals with a wide range of disabilities or conditions may be eligible to request an assistance dog is eligible to make this application.
 
 
==Fees==
*The applicant has to pay the prescribed fee as requested by the authority.
 
 
==Validity==
Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever
 
 
==Documents to Use==
*Application form [https://www.dva.gov.au/sites/default/files/2022-10/d9356.pdf link]
 
 
==Sample Documents==
Please attach sample completed documents that would help other people.
 
 
==Processing Time==
*This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.
 
 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
 
 
==Instructions==
*Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
*Applicants must provide genuine information while applying for this procedure.
 
 
==Required Information==
*Name
*Surname
*Age
*Date of Birth
*Gender
*Residential Address
*Residential No
*Mobile No
*Email Address
*Income details
*Fax
*Declaration
*Date
*Signature
 
 
==Need for the Document==
*A request for an assistance dog in Australia is typically part of an application process to obtain a trained dog that can assist an individual with a disability or condition in their daily life.
*Assistance dogs are trained to perform specific tasks or provide the support that can help their handlers manage their symptoms, improve their independence and mobility, and enhance their overall quality of life.
 
 
==Information which might help==
*The process of requesting an assistance dog may involve submitting an application form, providing medical documentation or other supporting documentation, attending an interview or assessment, and undergoing a training program with the dog once it has been matched with the handler.
 
 
==Other uses of the Document/Certificate==
Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.
 
 
==External Links==
[https://www.servicesaustralia.gov.au/someone-to-deal-with-us-your-behalf Link]
 
 
==Others==
More information which might help people.
 

[[Category:Queensland]]

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Queensland - Request an Assistance Dog - Revision history

Wesley: Auto