Wesley: Auto

2025-05-01T08:35:41Z

Auto

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==Procedure==
'''Apply Online'''
#To Renew a Driver’s License Online, the applicant should make the application through the Kenya E-Citizen portal via this [https://www.ecitizen.go.ke/ E-Citizen].
#Open a browser e.g Mozilla firefox or google chrome and key in [https://www.ecitizen.go.ke e-Citizen Portal]
#On the Home page, hover the mouse cursor over the “Create an Account” tab, to register for an account.
#New users can register either as “Kenyan citizens” or “ Foreign Residents”. Select the applicable one.
#Applicants should populate all the available fields accurately on the registration page, as explained below.
#Enter Identification Card Number and First name as it appears on the applicant’s Identification Card.
#Then the applicant should enter his/her email address and password and confirm the password. (Please use a valid email address as all notifications and applications status will be sent to the specified address)
#A confirmation link will be sent to the applicant’s email address along with the activation notification.
#Then the applicant should open his/her email address and click on the activation link to log in to his/her account.
#Then the applicant should enter his/her mobile phone number and a verification code will be sent to the applicant’s phone.
#Enter the mobile verification code sent on the next screen and click on verify.
#Finally, Skip or Upload the required photo to complete the registration process.
#Once the applicant has registered with E-Citizen, log in to the E-Citizen account and click on the “National Transport and Safety Authority” tab, and then click on the “Continue” button to go to the National Transport and Safety Authority dashboard.
#On the dashboard, the applicant can view his/her recent application if there are any, and then click on the “Make Application” button to go to the applications page.
#Then the applicant should click on the “DRIVING LICENSES” dropdown menu.
#Then there will be two options for the renewal of a driving license.
#A three-year license renewal that costs Ksh1400.
#A one-year license at Ksh600.Note that the National Transport and Safety Authority charges a mandatory fee of Ksh50 convenience fee in addition to the renewal charges.
#Then confirm the driving license renewal details and click on the “Apply Now” button and submit.
#Once submitted, choose the preferred method of payment and pay the renewal fee.
#Upon making the payment, the National Transport and Safety Authority will process the application and send the renewed driver’s license slip to the applicant.
#Then the applicant should go to his/her E-Citizen account and print the renewed driver’s license slip.
 
==Required Documents==
*Payment invoice.
 
 
==Office Locations & Contacts==
'''National Transport and Safety Authority (NTSA) - Head Office''' 
Physical Address:316 Upper Hill Chambers, 2nd Ngong Avenue, Nairobi 
P.O Box 3602 -00506, Nairobi 
Kenya 
Mobile Number: Safaricom: 0709 932 000/ Telkom: 020 6632 000 
Call Center: Safaricom Line: 0709 932 300 /Telkom Line: 020 6632 300 
Email: info@ntsa.go.ke 
Complains: complaints@ntsa.go.ke 
Report corruption here: integrity@ntsa.go.ke 
E-Citizen Queries: Safaricom Line: 0709 932 300/Telkom Line: 020 6632 300 
[https://www.ntsa.go.ke/site/contacts.php Website Link] 
 
'''NTSA TIMS Licensing''' 
[https://tims.ntsa.go.ke/login_csp.jsp NTSA TIMS Licensing] 
 
''' NTSA - E- Citizen Protal'''
[https://www.ecitizen.go.ke/ E- Citizen Link] 
 
==Eligibility==
*Individuals (drivers) whose driving license has expired are eligible to apply.
 
 
==Fees==
*A three years license at Ksh1400.
*A one-year license at Ksh600.
 
:'''Note''' that the National Transport and Safety Authority charges a mandatory fee of Ksh50 convenience fee in addition to the renewal charges.
 
==Validity==
*A driver’s license is valid for one or three years.
 
 
==Documents to Use==
Please attach documents that can be used by people. e.g. links
 
 
==Sample Documents==
Please attach sample completed documents that would help other people.
 
==Processing Time==
*The application is processed within three days.
 
 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
 
==Instructions==
Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908. 
 
==Required Information==
*Name.
*Identifcation Number.
 
 
==Need for the Document==
*A valid driver’s license proves that the holder is permitted to drive on Kenyan public roads.
 
 
==Information which might help==
Enter other information which might help. 

 
==Other uses of the Document/Certificate==
Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity. 

 
==External Links==
*[https://www.ntsa.go.ke/site/ NTSA]
 
 
==Others==
More information which might help people.
 
[[Category:Kenya]]

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Wesley: Auto