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==Procedure==
'''Apply Online '''
#To Apply for Tourist Services Classification, the applicant has to make the application in Ethiopia E – service portal or ap the following [https://www.eservices.gov.et/ link]
#The applicant has to complete the online application form for Tourist Services Classification or tap the following [https://www.eservices.gov.et/application/1237/1047//instruction link]
#The applicant must read through the instruction and click on the “I agree and continue” icon.
#The applicant has to login with their Email id or phone number and password. (If the applicant doesn’t have an account the applicant has to click on “Register” and register for new account).
#After logging in the applicant must fill in all the necessary details in the application form.
#Make sure that the applicant has to upload all the necessary documents (photocopies and originals) that are mentioned in “Required Documents” in the section of this page.
#The applicant has to pay the service fee as per the request.
#Review and submit the application. For successful submission the applicant will gets the notification regarding application to the registered email id or mobile number.
 
'''Note:'''
*After you Submit your Service Request Application, you will be provided with a unique Tracking Number and Service provider branch that will process your service request. This information will also be sent to your email address you provided at registration time. With your tracking number, you can follow up the progress of your application on Track My Application Section. You can only apply for the Same Service Request once. Only after the completion of existing Service request, you can reapply to the Service again.
*For Service requests that requires a physical presence a as a part of business process (Example: Payment, hard print document verifications, Document Pickup), you will be asked to reserve appointment time On Appointment Section. Once you complete your reservation, the provider will reserve the time and service counter for you. You can’t change you reservation time, so make sure you will be at reserved service counter before 10 minutes of reservation time.
 
'''Apply In Person '''
#To Apply for Tourist Services Classification, the applicant has to approach Ministry of Culture and Tourism [http://www.moct.gov.et/contacts link]
#An application from will be provided to the applicant by the respective officer.
#Applicant has to fill in all necessary details in the application form (Incomplete application forms are not accepted).
#Make sure that the applicant has to prepare necessary documents (photocopies and originals) that are mentioned in “Required Documents” in the section of this page.
#Applicant should attach the photocopies of the necessary documents (whichever is necessary) along with the application form while submitting.
#Submit the application form to the respective officer. The authority will review the application.
#The applicant has to pay the service fee as per the authority’s request, and submit the receipt as a proof of payment.
#Upon the successful verification, the Tourist Services Classification certificate will be issued within 20-30 days.
 
==Required Documents==
*Business License
*Area of Land in Sq. ft.
*Sale Deed or Lease Deed.
*Land use permit and Consent to build from Competent local authorities.
*Distance from the nearest Railway station, Airport and Shopping Centre.
 
 
==Office Locations & Contacts==
'''Ministry Of Culture & Tourism, Ethiopia''' 
Postal Address: 
PO Box 1907/2183 Addis Ababa 
Street Address: 
Sudan Street Addis Ababa 1907 
Phone: +251 115 517 020 
Fax: +251 115 512 889 / 538 680 
Email: moct-PR@ethionet.et 
Contact details [http://www.moct.gov.et/contacts link] 
 
'''Ethiopian E-service portal ''' 
P.O. Box: 1028 
Physical Address Alta Building, 2nd through 7th Floor, 
Mexico Square, Addis Ababa, Ethiopia. 
Tel. +251115540103 
Fax: +251 (011) 5515894 
Email: support.eservices@eservices.gov.et 
Contact details [https://www.eservices.gov.et/page/contact-us link] 
 
==Eligibility==
*Any person who needs a Tourist Services Classification is eligible to make this application.
 
 
==Fees==
*Fee for this procedure has to be paid as per the authority’s request.
 
 
==Validity==
*The validity of the certificate is for one year.
 
 
==Documents to Use==
Application form [https://www.eservices.gov.et/application/1237/1047//instruction link] 
 
==Sample Documents==
Please attach sample completed documents that would help other people.
 
 
==Processing Time==
*The processing time for this procedure takes up to 20-30 days.
 
 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
 
 
==Instructions==
'''HOTELS – GRADING REQUIREMENTS AND CLASSIFICATION''' 
*Air quality, Water (Drinking), Food safety, Hygiene, Food hygiene, Quality management system, Energy Management system, Tourist information service
 
'''CATEGORY ENTRY REQUIREMENTS'''
*A hotel shall have at least ten rooms
*To be eligible for grading, premises shall first have satisfied all statutory regulation, requirements for health, safety and security, fire, environmental services requirements for waste management and have certified documentary evidence of compliance.
*At least a bar and a restaurant shall be available for the service. All meals (breakfast, lunch and dinner) and beverages shall be provided from outlets within the property.
*Servicing of rooms shall be 7 days in a week (this includes linen/towel change, removal of rubbish and cleaning).
*Bathroom facilities shall be en-suite or adjacent to the room and dedicated for personal use.
*Formal reception area/desk shall be available for all star hotels.
*On-site representative shall be contactable 24 hours, 7 days a week
 
 
==Required Information==
*Name
*Address
*Gender
*Age
*Contact number
*Office address
*Email
*Residential address
*Nationality
*Identity card
 
 
==Need for the Document==
*The tourist service classification of hotels informs consumers on how to recognise quality, differentiate all levels of facilities and services and offers greater transparency which is a vital requirement for both the business and leisure tourists.
 
 
==Information which might help==
*Hotel is a commercial establishment which provides rooms in which people can stay, especially to travelers and sometimes to permanent residents, and which provides food, lodging and other services for paying guests, including the general public.
 
 
==Other uses of the Document/Certificate==
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.
 
 
==External Links==
Place some external links which might help.
 
 
==Others==
More information which might help people.
 

[[Category:Ethiopia]]

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