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==Procedure==
'''Apply In Person'''
#Two (2) weeks before the anniversary date of the expiration of the current Tourism License, the holder of the Licence is required to renew it by paying an annual fee, to the Department of Tourism; either at the department of tourism Offices or BostswanaPost Office. [https://www.gov.bw/ministries/ministry-environment-natural-resources-conservation-and-tourism Ministry of Environment, Natural Resources Conservation, and Tourism Office Location & Contact Details]
#Applicants are required to head to either office with the license number and submit it to the attending officer to be validated.
#Upon receipt of the application, the licensing & registration officer or authorized staff will check for discrepancies or ineligibility in the application documents. If a discrepancy that cannot be immediately corrected exists in any of the documents, the application and all the submitted documents will be returned to the applicant and should not be re-submitted until the discrepancy has been rectified/ corrected.
#If the officer is satisfied that all the requirements have been met for the application for the license, the client is advised to pay a prescribed annual fee as mentioned under the “Fees” section of this page, which is payable in cash at either office or by cheque in favour of the Department of Tourism and present the proof of payment to be verified by the officer.
#Notice of the decision (Approval, Deferral, or Rejection) for the application will be communicated to the applicant in writing or by phone.
#When all regulatory requirements for approval of the license are satisfactorily met license is automatically renewed.
#Where the Authority has refused to renew a license, it shall notify the applicant, in writing and shall furnish the applicant with reasons for the refusal.
 
'''Apply Online'''
#The renewal of the tourism license (annual fees) can also be submitted online via the [https://www.eservices.gov.bw/ Botswana e-service portal]
#Click on the “Department of Tourism” icon, this will navigate the applicant to the Department of Tourism e-service page.
#Applicants that already registered should log in with their credentials (User name/ password) to access the service.
#If not yet registered click on the “Sign up for e-service” option, this will navigate the user to the registration page.
#Complete all of the required fields. Use a valid email address for sign up
#If you choose Motswana on the Nationality, drop-menu, fill in your Omang Number(ID Number) and upload an original copy of the National Identity Card
#If you choose others on the Nationality, drop-menu, fill in your Passport Number, and upload an original copy of a Passport.
#If you agree with the “Terms & Conditions” tick on the acceptance box and then click on the “Register” button.
#If the registration was successful a pop-up message will appear on the screen, notifying the applicant that an activation link has been sent to the registered email address.
#Click on the activation hyperlink on the mail, this will navigate the user to the login page.
#Login with the registered credential, once login accept the “Terms & Conditions” and click on the “Annual Fees “option under the eService section.
#Enter the license number then click the “submit” button.
#Click on the “Submit” button once done with filling all the necessary details on the form and making the payment online using your credit card.
#Once the application has been submitted successfully, the application will return a reference number, which should be noted as it will be used for future use.
#When all regulatory requirements for approval of the license are satisfactorily met license is automatically renewed.
#Where the Authority has refused to renew a license, it shall notify the applicant, in writing and shall furnish the applicant with reasons for the refusal.
 
'''Please Note:'''
*In case, where the tourist enterprise fails to pay the annual fees on time, the Tourism Licensing Committee shall impose a fee of P200 per day for each day that the license is not renewed.
*The Committee shall revoke a tourist enterprise license where, after the license has an expiry of three months and the tourist enterprise has failed to pay the annual license fees and the late renewal fees imposed.
 
==Required Documents==
*Tourism License to be renewed.
*Proof of payment of the annual fees.
*A valid identification document (passport for non-citizens or Omang for citizens).
*Any other supporting documentation as requested by the Authority.
 
 
==Office Locations & Contacts==
'''Ministry of Environment, Natural Resources Conservation, and Tourism''' 
Private Bag BO 199 Gaborone, Botswana 
Address: Plot 13064 Government Enclave 
Tel: +267 3647900 / +267 391 4955 
Fax: +267 3951092 
Email: MENT_PR@gov.bw 
Toll-free Number: 0800 600 734 
 
'''Department of Tourism''' 
Address: 2nd floor, Standard House 
The Main Mall, Queens Road 
Private Bag 0047 
Gaborone 
Botswana 
Tel. (+267) 3953024 
Fax. (+267) 3908675 
[https://www.gov.bw/ministries/ministry-environment-natural-resources-conservation-and-tourism Ministry of Environment, Natural Resources Conservation and Tourism Office Location & Contact Details] 
 
'''Department of Tourism Offices Regional contacts''' 
*Gaborone: (+267) 3953024 
*Maun: (+267) 6860492 
*Gantsi: (+267) 6596733 
*Tsabong: (+267) 6540833 
*Selibe-Phikwe: (+267) 2611023 
*Francistown: (+267) 2418192 
*Serowe: (+267) 4631161 
*Kasane: (+267) 6250357 
 
Opening Hours of Operation: 07:30 – 16:30, Monday to Friday, except on Public Holidays. 
 
==Eligibility==
*Holder of tourism enterprise license that needs to be renewed.
 
 
==Fees==
*categories A annual license fee is BWP 1000 or its equivalent.
*Domestic Guesthouse (B&B) annual license fee is BWP 300 or its equivalent.
*Commercial Guesthouse's annual license fee is BWP 500 or its equivalent.
*Category B annual license fee is BWP 500 or its equivalent.
 
 
==Validity==
* The validity of the Tourism Enterprise License shall be valid for one year from the date of issue; unless suspended, revoked, or cancelled by the authority.
*The application to renew the license shall be submitted two (2) weeks before the anniversary date of the expiration of the current license.
 
 
==Documents to Use==
Please attach documents that can be used by people. e.g. links
 
 
==Sample Documents==
Please attach sample completed documents that would help other people.
 
 
==Processing Time==
Please explain the processing time taken in obtaining the document/certificate. 

 
==Related Videos==
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

 
==Instructions==
Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908. 

 
==Required Information==
*Name of Company/Applicant name
*Trading name of the establishment
*Contact details (Postal Address/Physical Address/Telephone No/Fax No/E-mail)
*Company Secretaries and their contact numbers
*Certificate of Incorporation No/ date of issue
*The principal business of the company
*Details of the shareholders of the company: (attach separate sheet if necessary)
*Details of Directors of the Company
*Current/expired Tourism license details
*Categories of license you are renewing
*Declaration by the applicant
 
 
==Need for the Document==
*A tourist enterprise license is a permit issued to entities that operate businesses or services that directly deal with tourists e.g. Travel agencies, Tourist Accommodation facilities.
*This license needs to be renewed in time to keep enjoying the incentives that come with holding a valid tourism license.
 
 
==Information which might help==
'''Tourism License Categories'''Tourism operations are divided into ten different categories, each of which requires a separate license: 
*'''A License''': Accommodations on a fixed site; such as hotels, motels, guesthouses (including corporate guesthouses), bed and breakfast, self-catering apartments, backpacker tourist accommodation, campsites, outside protected areas; and cultural villages, including timeshare facilities.
*'''B License''': Accommodation on a fixed site; such as photographic/hunting camps and lodges, and public camping sites or caravan sites that offer game drives and other outdoor activities; within wildlife management areas and protected areas, including timeshare facilities.
*'''C License''': Off-site facilities, such as mobile safari operators that receive and transport travelers and guests within protected areas.
*'''D License''': Logistics and travel arrangements for clients without accommodation (whether fixed or not) or other tourist services.
*'''E License''': Transport to tourist attractions, including road transfer activities outside protected areas.
*'''F License''': Motor-boating activities outside of protected areas, private reserves or wildlife management areas.
*'''G License''': Other enterprises (excluding air charter companies and car rentals) that conduct tourism-related activities (e.g., hot-air ballooning, cycling, bungee jumping, etc.)
*'''H License''': Operations that offer mekoro (dugout canoe) activities.
*'''I License:''' Foreign-based companies offering tourism-related activities in Botswana. License holders may conduct operations in game reserves or national parks but may hand over to a Botswana licensed operator if entering protected areas.
*'''J License''': Houseboat operations: mobile self-contained accommodation on bodies of water.
 
(Please refer to wikiprocedure website for full procedure details on how to apply for each license, individually listed above).
 
==Other uses of the Document/Certificate==
Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.
 
 
==External Links==
[https://www.gov.bw/natural-resources-and-environment/application-tourist-enterprise-licence-tel Application for Tourist Enterprise Licence (TEL)] 
[http://www.gov.bw/sites/default/files/2020-03/guidelines%20accommodation%20related.pdf Guidelines for Tourist Related Accommodation] 
[http://www.gov.bw/sites/default/files/2020-03/Revised%20Guidelines%20for%20Agro%20Tourism%20Operations%20at%2020%2001%202020.pdf Guidelines for Licensing of Agro-Tourism Operation] 
[http://www.gov.bw/sites/default/files/2020-03/GUIDELINES%20FOR%20DOMESTIC%20GUEST%20HOUSE2.pdf Guidelines for Domestic Guest House] 
 
==Others==
More information which might help people.
 
[[Category:Botswana]]

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